Descriptive Study of Biological Stress and Perceived Stress in Call Regulation Operators and Doctors When Processing a Call at the Center 15
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 发起方
- 入组人数
- 40
- 试验地点
- 2
- 主要终点
- biological stress by salivary cortisol secretion
研究概览
简要总结
The purpose of this study is to describe biological stress (cortisolemia) and perceived stress in Emergency Call Center Operators and Doctors while processing a center 15 call.
详细描述
Sample description : qualitative variables be expressed as percentages, numbers and 95% confidence intervals Quantitative variables will be expressed as means, standard deviations or medians, range, interquartile intervals Description of biological stress : it will be described by calculating the difference between the observed peek or peeks of cortisol ans the cortisol level measured at rest (means, standard deviations or medians, range, interquartile intervals) Description of perceived stress : the AVS will be described in terms of means and standard deviation Comparison of the peek-delta/base level of cortisol in the 3 different workstations of the call center operators according to the non parametrical Kruskall Wallis test. Same for the lengthof service of the call operator, the severity of the call and the status of the doctor The AVS score (perceived stress) will be compared to the peek-delta/base level of cortisol (biological stress) thanks to the Spearmann correlation coefficient.
研究设计
- 研究类型
- Interventional
- 分配方式
- Na
- 干预模型
- Single Group
- 主要目的
- Diagnostic
- 盲法
- None
入排标准
- 年龄范围
- 18 Years 至 70 Years（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •medical and paramedical staff from the center 15 (call operators, emergency doctors and general practitioners)
- •healthy volunteers having received the specific information letter regarding the sudy and having signed the clarified consent form
- •healthy volunteers are affiliated to the french social welfare
排除标准
- •chronic alcoholism
- •women under oestroprogestative hormonal treatment
- •high level athletes
- •healthy volunteers under steroids treatment
- •healthy volunteers suffering from a mental health related disorder
- •fever on the day the sample is taken
- •healthy volunteers with endocrine disorders
研究组 & 干预措施
salivery sampling by a biomnis swab
Each call operator will have a series of salivary sampling taken when assigned to call reception, to the unit deployment station and to the assessment station.
Only one sampling will occur to doctors who are assigned to a single workstation.
Sampling will be taken every 15 minutes during one hour and half and one last sample will be taken 2 hours after the call For each participant, a serie of control-samples will be taken during a day off and during a security break.
干预措施: salivary sampling by a biomnis swab (Other)
结局指标
主要结局
biological stress by salivary cortisol secretion
时间窗: every 15 minutes after the emergency call and during 2 hours
次要结局
- perceived stress : VAS and SPPN questionnaire(VAS is assessed four times (once after each emergency call) during the first salivary sampling. SPPN once, on day 1, remote the emergency call (within the hourspreceding or following the emergency call))