Impact of Mobile Text Messaging on Follow Up Rates After Discharge From the Pediatric Emergency Department
试验速览
- 阶段
- 不适用
- 状态
- 撤回
- 主要终点
- Number of phone call or text message attempts to successful contact with study participant
研究概览
简要总结
To compare the effectiveness of text message versus voice call as a method of contact for providing results of diagnostic tests and assuring ongoing care from the pediatric emergency department.
详细描述
The investigators plan to conduct a prospective randomized controlled trial to compare two means of contacting patients and their caregivers after discharge from the emergency department in order to provide results of tests: text messaging (intervention group) vs. telephone call (standard group).
研究设计
- 研究类型
- Interventional
- 分配方式
- Non Randomized
- 干预模型
- Parallel
- 主要目的
- Treatment
- 盲法
- None
入排标准
- 年龄范围
- — 至 18 Years（Child, Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •patients under the age of 18 who have had diagnostic testing without finalized results prior to discharge from the emergency department
排除标准
- •Admitted patients
- •Patients transferred to another facility
- •Patients with critical values as results
- •Do not have devices that can receive phone and text messages
- •Cannot read English or Spanish
结局指标
主要结局
Number of phone call or text message attempts to successful contact with study participant
时间窗: Within 2 weeks.
A study practitioner will make one attempt per business day to contact the patient or caregiver to provide test results and arrange follow-up care; the method will be determined by the study arm to which the participant is assigned. Participants in the standard practice control arm will receive a telephone call. If a call is not answered, a voice message will be left instructing the patient/parent to call the Pediatric Follow-Up Office. Participants in the intervention arm will receive a text message using the same script. A successful contact will be recorded when a practitioner speaks directly to the patient or parent/guardian via phone.
次要结局
未报告次要终点