Kaleida Health Launches Epic-Based Integrated Patient Record System Across Western New York

Kaleida Health查看公司主页 has officially launched a new, system-wide patient record platform built on Epic (搜索)搜索该公司 software, marking what leadership describes as one of the most significant digital investments in the organization's recent history and a transformational enhancement for healthcare across Western New York.

The new platform replaces multiple legacy electronic health systems with a single, unified, integrated electronic health record (EHR), giving clinicians real-time access to patient information and enabling smoother transitions of care across all Kaleida Health查看公司主页 facilities.

Epic (搜索)搜索该公司 is widely considered the gold standard for hospitals across the country, with more than 40% of U.S. hospitals currently utilizing the platform. The software is known for its advanced capabilities and unmatched interoperability, helping to support seamless coordination of care across healthcare systems. Additionally, many physicians, nurses, and clinicians train using Epic in academic and clinical settings, providing Kaleida Health查看公司主页 with a recruitment advantage by offering new graduates familiarity and confidence with the Epic system.

Regional Collaboration Expands Reach

Along with Kaleida Health查看公司主页, several other key healthcare organizations will transition to Epic (搜索)搜索该公司 software to further advance streamlined, coordinated care across the region. These organizations include General Physician (搜索)搜索该词条, Olean General Hospital (搜索)搜索该词条, Olean Medical Group, outpatient departments in Bradford inside the former Bradford Regional Medical Center building, Brooks-TLC Hospital System (搜索)搜索该词条, Inc., Lake Erie Medical Services, and Cuba Memorial Hospital. ECMC (搜索)搜索该词条 and UBMD Physicians' Group (搜索)搜索该词条 are scheduled to go live with the new system later this year.

MyChart Patient Portal

Patients of these organizations are encouraged to download the new patient portal, MyChart. The portal offers an easy way for patients to see test results, schedule appointments, pay bills, order prescription refills, check in for appointments, message their care teams, and manage care for their families.

"This new system represents a transformational step forward for our organization and the communities we serve," said Courtney Starnes, chief information officer for Kaleida Health查看公司主页. "By bringing all patient information into one secure, connected platform, we're empowering our care teams with the tools they need to deliver safer, faster and more coordinated care."

Key Benefits and Implementation

The new patient record system delivers several key benefits, including unified patient information accessible across all Kaleida Health查看公司主页 locations, improved communication between care teams and departments, enhanced patient safety through standardized documentation and reduced duplication, streamlined workflows that allow clinicians to spend more time with patients, modern digital tools supporting long-term innovation and system growth, and an improved patient experience allowing patients firsthand control over their healthcare journey.

Kaleida Health查看公司主页 comprises more than 13,000 employees, providers, and staff across the organization who all contributed to making this transition possible. The move to a single Epic (搜索)搜索该公司 instance represented a complex, multi-year effort requiring extensive planning, training, testing, and collaboration across every facet of the organization.

"The successful launch of our new electronic health record is a tremendous accomplishment and a reflection of the dedication, expertise, resilience and teamwork across our healthcare system," said Don Boyd, president and CEO of Kaleida Health查看公司主页. "This was a massive undertaking that touched nearly every area of operations, and the level of coordination from clinical, operational, technical and support teams was truly remarkable. Thank you to every employee and provider who contributed throughout this journey and helped make this milestone a reality."

Boyd also acknowledged state-level support, adding, "We want to thank Governor Kathy Hochul and her administration for their commitment to healthcare and reinforcing our vision of unifying Western New York onto one medical system. We're very thankful for the Governor's support as we continue to innovate and improve healthcare across our region."

Kaleida Health查看公司主页 will continue rolling out training and support resources to ensure a smooth transition for staff and patients.