Acceptance and Perceived Benefits of Digitalization by Medical Assistants (ANDI-MFA)
Trial Snapshot
- Phase
- Not Applicable
- Status
- Recruiting
- Sponsor
- Enrollment
- 1,000
- Locations
- 1
- Primary Endpoint
- Perceived Benefits of IT
Study Overview
Brief Summary
The aim of this project is to improve the integration of digital processes, including e-prescriptions, within medical and dental practices for healthcare professionals. Through a better understanding of the obstacles healthcare workers encounter during the adoption of digital processes and their feedback post-implementation, this study will add to the current state of science, contributing to digital process optimization in healthcare.
Detailed Description
This study uses an online questionnaire to collect data from respondents regarding their experiences and observations as healthcare professionals in the implementation of digital processes, as well as their perception of digital processes post-implementation. The survey will be conducted at two different time points, in 2023 and 2024. As part of this initiative, we plan to share the feedback and recommendations gathered with the Federal Minister of Health and relevant authorities in collaboration with GEMATIK.
Main research questions are
I. What challenges do healthcare professionals encounter in the implementation of digital processes? II. How can the offers for the implementation and introduction of digital processes (e.g. e-prescription) in medical practice for medical and dental professionals be supported and optimized? III. What changes from the first measurement wave in 2023 to the second in 2024 with regard to the perception of digital offers, experiences, and observations?
Study Design
- Study Type
- Observational
- Observational Model
- Cohort
- Time Perspective
- Prospective
Eligibility Criteria
- Ages
- 18 Years to — (Adult, Older Adult)
- Sex
- All
- Accepts Healthy Volunteers
- No
Inclusion Criteria
- •Ability to participate in surveys (e.g., sufficient German or English language skills)
Exclusion Criteria
- •Younger than 18 years
- •Illiteracy
- •Massively limited cognitive abilities, i.e., linguistic components of the digital offerings must be able to be used to complete questionnaires or participate in interviews
Outcomes
Primary Outcomes
Perceived Benefits of IT
Time Frame: 3 months
The perceived benefits of IT are measured through self-report
Adoption and acceptance of information technology (IT)
Time Frame: 3 months
The items assess the adoption and acceptance of telematic infrastructure (TI) in medical or dental practices. They collect data on the use of TI, its impact on daily operations, and its acceptance. These are example items for each category: 1. Is your medical office connected to the Telematics Infrastructure (TI)? (Answer options: "bot at all", "some days", "more than half of the days", "almost every day") 2. Does the TI connection run smoothly without causing disruption to your practice operations? (Answer options: "not at all", "some days", "more than half of the days", "almost every day") 3. Do you know if your (dental) office management fundamentally rejects a TI connection? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")
Requests by patients regarding IT
Time Frame: 3 months
The items assess the frequency of patients' inquiries about various digital health applications and services. These are example items: 1. How often have been asked by patients about an e-prescription? (Answer options: "not at all", "some days", "more than half of the days", "almost every day") 2. What topics are you most frequently asked about by your patients? (Answer options: "online medical consultation", "eAU", "e-prescription", "ePA", "digital health apps (DIGAs)", "fitness trackers like smartwatches")
Secondary Outcomes
- Knowledge and Digital health literacy(3 months)
- Preferred learning format(3 months)