Physician attitudes towards, and experiences with the implementation of a scribe program in an Australian Emergency Department

Not Applicable

Completed

• Conditions: Physician experience and attitudes to use of medical scribes; Physician productivity; Public Health - Health service research

• Registration Number: ACTRN12616000202460
• Lead Sponsor: Dr Katherine Walker

Brief Summary

Not available

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2016-02-16
• Last Update Posted: 13 January 2020

Recruitment & Eligibility

• Status: Completed
• Sex: All
• Target Recruitment: 15

Inclusion Criteria

Physicians with a Fellowship of the Australian College of Emergency Medicine (FACEM) working in the Emergency Department at Cabrini Hospital, Malvern who are enrolled in a clinical trial examining the relationship between Australian medical scribes and emergency physician productivity (ACTRN12615000607572) and who are allocated a scribe during the trial period

Exclusion Criteria

Physician exclusion criteria:
FACEMs unwilling to work with a scribe or unwilling to consent to the study (FACEMs unwilling to work with a scribe will be asked for consent to interview regarding their decision. They remain excluded from the survey component)
FACEMs working less than 1 shift per week
Scribe trainers
Primary investigator of the study

Study & Design

• Study Type: Observational
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Survey of physician attitudes, experiences and concerns - composite final outcome<br>The survey was designed specifically for this study[Survey will be undertaken in April 2016<br><br>]

Secondary Outcome Measures

Name	Time	Method
Productivity data whilst using a scribe compared to not using a scribe<br>Patients per hour/Dr (on scribed vs unscribed shift)<br>this is assessed by accessing administrative databases collected during usual care:<br>*employee electronic timesheet database<br>*electronic medical record database<br>*billing databases[Productivity data taken from January 14 2016 to September 30 2016];Interviews held with Physicians - Outcome: questions asked to identify the experience and concerns held by Emergency Physicians regarding the use of medical scribes, and to identify the specific reasons why physicians would prefer not to work with a medical scribe[December 2016 - following the end of the intervention period.]