Technology and Health Communication in Improving Health Outcomes in Patients Scheduled for Mammography

Not Applicable

Completed

• Conditions: Female Breast Carcinoma; Healthy Subject
• Interventions: Other: Questionnaire Administration; Behavioral: Telephone-Based Intervention

• Registration Number: NCT04290585
• Lead Sponsor: Fox Chase Cancer Center

Brief Summary

This pilot clinical trial studies how well technology and health communication works in improving health outcomes in patients scheduled for mammography screening. The Mobile Mammography Screening Program provides a vital health service and it is important that all women scheduled for an appointment show-up to be screened. Technology and health communication may help decrease no-show rates among patients scheduled for mammography screening.

Detailed Description

PRIMARY OBJECTIVES:

I. To decrease the mobile mammography unit no-show rate by sending text message appointment reminders to patients.

II. To assess the efficacy of the text message reminders at addressing the no-show rate by collecting satisfaction survey data from patients that received the texts and that came to their scheduled appointment.

OUTLINE:

Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.

Study Timeline

• Study Start: 2014-03-05
• Primary Completion: 2014-10-28
• Study Completion: 2017-10
• Status Verified: 2020-02
• Study First Submitted: 2020-02-27
• Study First Submitted QC: 2020-02-28
• Last Update Submitted: 2020-02-28
• Study First Posted: 2020-03-02
• Last Update Posted: 2020-03-02

Recruitment & Eligibility

• Status: COMPLETED
• Sex: Female
• Target Recruitment: 160

Inclusion Criteria

• Appointment is at a participating location
• Has a cell phone that can send and receive text messages
• Agrees to receive the text messages
• Can read either English or Spanish
• Not yet sent text messages to 100 patients in community or corporate sites
• Scheduled at least 1 week prior to the appointment date
• PATIENTS FOR FOLLOW UP: come to their scheduled appointment
• PATIENTS FOR FOLLOW UP: received the text message reminders
• PATIENTS FOR FOLLOW UP: can read either English or Spanish

Exclusion Criteria

Not provided

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: SINGLE_GROUP

Arm && Interventions

Group	Intervention	Description
Health Services Research (text message reminder)	Questionnaire Administration	Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.
Health Services Research (text message reminder)	Telephone-Based Intervention	Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.

Primary Outcome Measures

Name	Time	Method
Change in no-show rate pre- and post-intervention	Baseline to up to 1 year	The change (or lack of change) in the corporate sites? no-show rate will be compared to the change (or lack of change) in the community sites? no-show rate. Descriptive statistics will be used to describe the results.

Secondary Outcome Measures

Name	Time	Method
Acceptability of using text messaging as a reminder: survey	Up to 1 year	Descriptive statistics will be used to report the results of the satisfaction survey.

Trial Locations

Locations (1)

Fox Chase Cancer Center; 🇺🇸 Philadelphia, Pennsylvania, United States