Assessment of lost-to follow-up patient on healthcare delivery and outcomes in a tertiary care center.

For phase 1, electronic medical records data from the MRD and IT department are gathered from the year 2021-2023 recruited based on the inclusion and exclusion criteria. Calculation of the percentage of lost to follow up appointments based on the data collected in the excel format is done. Further collected data is analyzed using Jamovi. For phase 2, In depth interviews will be carried out among the doctors and nurses in the chosen departments. Telephonic interviews will be conducted with patients who lost-to follow-up. In-depth interviews with doctors and nurses will be recorded after getting the prior consent. On the other hand, in case of patient’s interviews, conversation will be recorded, and consent will be taken verbally for the same. Further data would be analyzed using ATLAS-TI/ MAXQDA to identify the impact and barriers that result to patients lost-to follow up.