The Effect of Time-Slot Scheduling and Active Choice on Biometric Screening Participation

Not Applicable

Completed

• Conditions: Preventative Health
• Interventions: Other: Scheduling and Active Choice for Biometric Participation

• Registration Number: NCT01305798
• Lead Sponsor: National Bureau of Economic Research, Inc.

Brief Summary

The goal of this project is to see if behavioral nudges will increase an individual's likelihood of participating in a biometric screening. The behavioral nudges under consideration are assigning preselected time-slots, encouraging subjects to make an active choice, and sending reminders.

Detailed Description

The employees in our sample will schedule their time slot for a biometric screening via e-mail and a health service provider website. Much as is the case in the current system, the control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and given instructions for scheduling an appointment. The first treatment group, the active choice and default option arm, will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The second treatment group, the active choice only arm, will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening. The two treatment groups will also receive email reminders one week before their appointment and again one day before their appointment.

Study Timeline

• Study First Submitted: 2010-11-30
• Study First Submitted QC: 2011-02-25
• Study First Posted: 2011-03-01
• Study Start: 2011-04
• Primary Completion: 2011-08
• Study Completion: 2011-08
• Status Verified: 2017-04
• Last Update Submitted: 2017-04-10
• Last Update Posted: 2017-04-12

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 11000

Inclusion Criteria

• Employee of Express Scripts
• Employee at a targeted Express Scripts location

Exclusion Criteria

• Non-employees of Express Scripts

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Control Arm	Scheduling and Active Choice for Biometric Participation	The control arm will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment.
Active Choice and Default Option Arm	Scheduling and Active Choice for Biometric Participation	The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email.
Active Choice Only Arm	Scheduling and Active Choice for Biometric Participation	The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.

Primary Outcome Measures

Name	Time	Method
Number of employees enrolled in the intervention who complete a biometric screening through their work on-site clinic.	up to 6 months	We will measure the employee biometric screening completion rates for each arm of the study.

Trial Locations

Locations (1)

Express Scripts; 🇺🇸 St. Louis, Missouri, United States