Family Activation and Communication About Errors and Safety (FACES)
Not Applicable
Completed
- Conditions
- Family Reported Errors and Adverse Events
- Interventions
- Behavioral: Family safety reporting intervention
- Registration Number
- NCT02877017
- Lead Sponsor
- Boston Children's Hospital
- Brief Summary
Miscommunications are a leading cause of serious medical errors in hospitals, contributing to more than 60% of sentinel events, the most serious adverse events reported to the Joint Commission. Efforts to improve patient safety in hospitals have centered on improving communication between providers. While provider-focused communication interventions have led to reductions in patient harm, patients and families have been notably absent from most interventions to improve patient safety. This proposal seeks to develop a family safety reporting intervention.
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- COMPLETED
- Sex
- All
- Target Recruitment
- 985
Inclusion Criteria
- Primary caregiver of a child hospitalized on the study units during the study period or hospital employee who works on the study unit(s)
- Country of Origin: United States
- Primarily English- or Spanish-speaking
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Exclusion Criteria
- International patients
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Study & Design
- Study Type
- INTERVENTIONAL
- Study Design
- PARALLEL
- Arm && Interventions
Group Intervention Description Post-intervention arm Family safety reporting intervention This arm is the post-intervention arm of parents and providers after the family safety reporting bundle has been implemented on the study units.
- Primary Outcome Measures
Name Time Method family safety reporting rates 12 months experience with safety reporting 12 months
- Secondary Outcome Measures
Name Time Method hospital safety culture scores 12 months
Trial Locations
- Locations (1)
Boston Children's Hospital
🇺🇸Boston, Massachusetts, United States