Cultural Competency, Risk Management, and Patient Safety Internet-Based Curriculum for OB/GYN Resident Physicians and Adverse Patient Events

Patient safety, risk management, and cultural competency are essential topics for healthcare provider mastery in a high stakes, urban academic Labor and Delivery Unit.

Methods: A prospective cross sectional pilot study was performed with IRB exempt status to examine the effect of an internet based educational curriculum on topics including patient safety, risk management and cultural competency over 6 months amongst OB/GYN and Family Medicine medical students, nurses, and physicians. 76 healthcare providers participated. Assessments took place before and after curriculum implementation. Primary outcome measures were cultural competency as measured by the Tucker-Culturally Sensitive Health Care Inventory (TCSHCI) Provider Form, Pascal Metrics of Patient Safety survey for healthcare providers, patient satisfaction measured by the Press Ganey patient survey scores, and poor Labor and Delivery Outcomes. The curriculum intervention included five online lectures lasting 30-60 minutes pertaining to cultural competency, risk management, patient safety, and Team STEPPS training.