Identification of emergencies in the telephone queue and routing to a fast track
Not Applicable
Recruiting
- Conditions
- Callers of the 116117 with health issues
- Registration Number
- DRKS00031235
- Lead Sponsor
- Zentralinstitut für die kassenärztliche Versorgung
- Brief Summary
Not available
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- Recruiting
- Sex
- All
- Target Recruitment
- 470933
Inclusion Criteria
Knowledge of the German language
Exclusion Criteria
Callers under 18 years
Study & Design
- Study Type
- interventional
- Study Design
- Not specified
- Primary Outcome Measures
Name Time Method Determination of the diagnostic test quality of the interventions concerning sensitivity and specificity
- Secondary Outcome Measures
Name Time Method Analysis of the external validity with regard to scheduling decisions, consideration of the effects of the intervention on the service (waiting times, dropped calls, ease of use, etc.).