Second Ears: Development and clinical testing of an app for audio-recording hospital consultations for oncology patients to identify barriers and facilitators for clinical implementatio

Not Applicable

Completed

• Conditions: cancer; Cancer - Any cancer

• Registration Number: ACTRN12618000730202
• Lead Sponsor: Peter MacCallum Cancer Centre

Brief Summary

Information regarding user experience, and how functions and processes of the new technology interacts with users and existing processes in the healthcare setting are required to properly inform and facilitate long-term implementation. This study used patient and family and health professional feedback to understand the user experience of the app, and barriers, facilitators and strategies for implementation. Piloting SecondEars in an operational clinical setting was useful in determining how both patients and clinic staff interacted with the app in conjunction with balancing their needs as a patient or role as a health professional. Combined data from the MARS and the patient interview provided a comprehensive indication of user experience, and perspectives of acceptability, utility and satisfaction of SecondEars. Comments about design and function focused on how simple the functions were, and how easy people found the app to use. Overwhelmingly health professionals viewed SecondEars as a tool which would enable them to improve patient care, and to improve the efficiency and quality of their work, describing two key facilitators to health professional uptake of new technologies found in previous implementation studies. However pilot testing was only conducted in one location, due to time and costing limitations. It is likely that SecondEars would be beneficial in other healthcare settings, however it would be beneficial to pilot test in other locations.

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2018-05-02
• Study Completion: 2018-08-08
• Last Update Posted: 15 July 2019

Recruitment & Eligibility

• Status: Completed
• Sex: All
• Target Recruitment: 30

Inclusion Criteria

Eligibility Criteria - patients
-Cancer Consumer on the Peter Mac Consumer Registry
-Able to read write and speak English

The study will aim to recruit a total of 10 cancer consumers to attend the workshop

Eligibility criteria:- clinical staff
-Working at Peter Mac in one of the following roles: oncologist, nurse, allied health, volunteer, health information management or IT

This study will aim to recruit a representative from one of the above roles listed.

Exclusion Criteria

not owning an iphone
too unwell

Study & Design

• Study Type: Interventional
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Identification of barriers and enablers for clinical implementation[Follow-up interview one week post intervention delivery]

Secondary Outcome Measures

Name	Time	Method
Clinician enablers to app implementation in a clinical setting via custom quantitative survey [quantitative survey at completion of project];Patient satisfaction assessed through custom qualitative interview<br>[one week post intervention delivery <br>];Clinician barriers to app implementation via custom quantitative survey [at completion of trial recruitment];Patient assessment of app design via the first two sub-scales (aesthetics and functionality) the Mobile Phone Rating scale, validated measure - composite secondary outcome[One week post intervention delivery]