Empathy Training Program for Nursing Staff

Not Applicable

Completed

• Conditions: Empathy
• Interventions: Behavioral: empathy training program

• Registration Number: NCT05581381
• Lead Sponsor: National Taipei University of Nursing and Health Sciences

Brief Summary

The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group.

Detailed Description

"Empathy" is an important foundation for nurses to communicate with patients and establish trust relationships. If nurses lack of empathy literacy or cannot apply empathy communication skills, the role of establishing therapeutic interpersonal relationships with patients or family members will affect the professional performance of nurses and the quality of nursing care. Therefore, improving nurses' empathy literacy and practical application ability has a great correlation with good care quality. However, domestic and international research on the correlation of empathy for nurses are not enough and lack of training program, which show the topic of this research is worth exploring.

The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.

In order to make the evaluation of research effectiveness more specific and objective, and also hoped that nurses can be the subject of effectiveness evaluation, and have a deeper understanding of their subjective experiences and feelings. Therefore, the effectiveness evaluation of empathy training program for nurses is using method triangulation of the qualitative and quantitative research method.

The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test, post-test and post-post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program, and after 8 weeks of post-test performed the post-post-test. Only experimental group require to complete learning satisfaction scale, perform the post-test at week 8 the end of empathy training program. Descriptive phenomenological research method is used as the qualitative method to explore the empathy training program learning subjective experience of nurses. This study will use purposive sampling to enroll experimental group who has received empathy training program learning, and then perform individual in-depth interviews after the end of empathy training program. Non-structured interview guides are used.

Hopefully, this study may develop an empathy training program which is suitable for nurses. This can enhance the empathy literacy and practical application ability for nurses.

Study Timeline

• Study Start: 2021-10-19
• Primary Completion: 2022-06-30
• Study Completion: 2022-06-30
• Status Verified: 2022-10
• Study First Submitted: 2022-10-07
• Study First Submitted QC: 2022-10-12
• Last Update Submitted: 2022-10-12
• Study First Posted: 2022-10-14
• Last Update Posted: 2022-10-14

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 60

Inclusion Criteria

1. Nursing staff

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Exclusion Criteria

1. Nursing staff on night shifts
2. Nursing staff working in the hospice and psychiatric wards

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Interventional empathy training program	empathy training program	Provide empathy training for the experimental group for a total of 8 weeks (1 time a week, 1 hour each time).In the 8th week, both the experimental group and the control group must fill in the ECRS Empathy Scale; the experimental group must fill in the Learning Satisfaction Scale

Primary Outcome Measures

Name	Time	Method
Empathy Construct Rating Scale	Post-test at Week 8	A total of 56 questions . It has good reliability and validity (the internal consistency is 0.92, and the test reliability after two weeks is 0.95). The ECRS(Empathy Construct Rating Scale) includes four subscales of caring (38-item), empathy (9-item), professional relationship (5-item), and communication (4-item), which are scored on a Likert scale ranging from 1 (completely unsatisfactory) to 6 (full compliance), Higher scores indicate higher empathy

Secondary Outcome Measures

Name	Time	Method
descriptive phenomenological research method	post-test at Week 8	Each interview should not exceed 90 minutes and should be recorded using recording equipment. Qualitative research methods are quite suitable for exploring or less explored research areas or topics, and can gain insight into the nature, characteristics and attributes of life situations, life events, and life experiences.

Trial Locations

Locations (1)

Xuan-Yi Huang; 🇨🇳 Taipei, Peitou, Taiwan