Questionnaire Study to Evaluate Patient Satisfaction Between Digital, Telephonic and Conventional Obtaining of Consent for Anaesthesia
Overview
- Phase
- N/A
- Intervention
- Not specified
- Conditions
- Patient Satisfaction
- Sponsor
- Medical University of Vienna
- Enrollment
- 750
- Locations
- 1
- Primary Endpoint
- Patient satisfaction after informed consent
- Status
- Completed
- Last Updated
- 2 years ago
Overview
Brief Summary
In this study, the investigators aim to evaluate patient satisfaction between three methods of obtaining informed consent for anaesthesia. Patients are asked to partake in a short survey after being informed about the anaesthetic procedure either conventionally in the anesthesia department, telephonically or digitally.
Detailed Description
Patient satisfaction plays an important role to improve the process of medical procedures as well as patient outcome. Evaluating the subjectively experienced satisfaction is challenging. The investigators will use a questionnaire and assess waiting times in the process to determine patient satisfaction between digital, telephonic and conventional obtaining of informed consent for anaesthesia. In this questionnaire study, patients are asked to partake in a survey after the process of obtaining consent for anaesthesia is completed. The questionnaire covers aspects of patient satisfaction with the process, such as subjective assessment of comprehensibility, waiting time and privacy. Patients are divided into three groups. In one group, consent is obtained conventionally, in form of a visit to our anaesthesia department. In the other two groups, consent is obtained telephonically and digitally, respectively. Patients are not randomised into these groups, but included into the study after the process of obtaining consent by one of the three methods mentioned above is completed.
Investigators
David M Baron, MD, PhD
Assoc. Prof. PD Dr. David Baron, EDIC
Medical University of Vienna
Eligibility Criteria
Inclusion Criteria
- •Patients for whom consent for anaesthesia is obtained
Exclusion Criteria
- •Age \< 18 years
- •Language barrier
- •Patients with appointed legal guardians
- •Patients unable to provide informed consent
Outcomes
Primary Outcomes
Patient satisfaction after informed consent
Time Frame: Immediately after obtaining informed consent
Assessment of subjectively experienced satisfaction with the process of obtaining informed consent for anesthesia
Secondary Outcomes
- Time expense of informed consent(Up to 60 minutes; from start until end of informed consent)
- Intraoperative complications(Up to 12 hours; From start until end of the planned surgical procedure)
- Overall waiting time of patients(Up to three hours; from administration for informed consent until completion of informed consent)