Patient Surveys - What Patients Want
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 发起方
- 入组人数
- 745
- 试验地点
- 1
- 主要终点
- patients' preferences considering preferred survey technique
研究概览
简要总结
This study is to gain insight into patients' preferences considering satisfaction surveys, specifically asking for their most pressing topics and their preferred survey technique.
详细描述
The practice of patient surveys for quality management is revised at the University Hospital Basel (USB). One aspect is a more versatile data acquisition via online portals and/or paper questionnaires, another aspect is the content of questions and the assessment of demographic data. In this situation a tentative survey on their preferences in this context was realised in patients who were treated in autumn 2016 at the Department of Orthopaedics and Trauma Surgery (DOTS) using a cover letter informing them about the nature of the survey. They were asked to provide few basic demographic data, they were furthermore asked whether they favoured surveys by the USB and if so with which focus. Finally they had the option to name three central topics for feedback and to quantify the number of questionnaires they had so far received by the USB. The survey could be completed in a paper and survey monkey based internet version accessible via a Quick Response (QR) code or link.
研究设计
- 研究类型
- Observational
- 观察模型
- Cohort
- 时间视角
- Prospective
入排标准
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- •All data from completed survey sheets (paper questionnaires) and online forms are included
排除标准
- •no exclusion criteria
结局指标
主要结局
patients' preferences considering preferred survey technique
时间窗: after out- or inpatient treatment at the DOTS in a three months period in autumn 2016
patients' preferences considering paper questionnaire or survey monkey based internet version accessible via a QR code or link
次要结局
- patients' preferences asking for their most pressing topics(after out- or inpatient treatment at the DOTS in a three months period in autumn 2016)