Study to Assess Cancer Patients' Satisfaction With Hospital Quality of Care

Completed

• Conditions: Unspecified Adult Solid Tumor, Protocol Specific
• Interventions: Other: quality-of-life assessment

• Registration Number: NCT00045019
• Lead Sponsor: European Organisation for Research and Treatment of Cancer - EORTC

Brief Summary

RATIONALE: Questionnaires may help determine cancer patients' satisfaction with the quality of care they received in the hospital.

PURPOSE: Clinical trial to determine the effectiveness of questionnaires in assessing cancer patients' satisfaction with the quality of care they received in the hospital.

Detailed Description

OBJECTIVES:

* Determine the scale structure, reliability, and validity of the QLQ-SAT32 patient satisfaction module in assessing the perception of the quality of care received in hospitals by patients with cancer.

* Determine the success of the QLQ-SAT32 patient satisfaction module when used with the QLQ-C30 core quality of life questionnaire, in terms of expanding on quality of life evaluation or providing information on treatment acceptability or preference of these patients.

OUTLINE: This is a descriptive, multicenter study. Patients are stratified according to age (18 to 49 vs 50 and over) and the cancer therapy received in hospital (surgery vs chemotherapy).

Patients in all strata receive the QLQ-SAT32 and QLQ-C30 questionnaires, a debriefing questionnaire, and the Oberst patient satisfaction visual analog scale prior to hospital discharge. Patients complete the materials at home within 7 days of discharge. A group of 100 patients have a repeat QLQ-SAT32 module mailed to them to be completed within 7 days of receipt of first questionnaire.

PROJECTED ACCRUAL: A total of 640-768 patients (160-192 per stratum) will be accrued for this study.

Study Timeline

• Study Start: 2002-05
• Study First Submitted: 2002-09-06
• Study First Submitted QC: 2003-01-26
• Study First Posted: 2003-01-27
• Primary Completion: 2004-06
• Study Completion: 2005-03
• Status Verified: 2012-08
• Last Update Submitted: 2012-08-24
• Last Update Posted: 2012-08-27

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 795

Inclusion Criteria

Not provided

Exclusion Criteria

Not provided

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Arm && Interventions

Group	Intervention	Description
discharged cancer patients	quality-of-life assessment	patients discharged from a surgery or medical ward of oncology institutes in Belgium, France, Germany, Italy, Poland, Spain, Sweden, Taiwan and United Kingdom (as part of a larger psychometric validation study) were asked to rate there level of satisfaction, using the EORTC QLQ-SAT32.

Trial Locations

Locations (11)

Sahlgrenska University Hospital; 🇸🇪 Gothenburg, Sweden

Institut Curie - Section Medicale; 🇫🇷 Paris, France

Centre Paul Strauss; 🇫🇷 Strasbourg, France

Centre Regional Francois Baclesse; 🇫🇷 Caen, France

Uppsala University Hospital; 🇸🇪 Uppsala, Sweden

Bristol Royal Infirmary; 🇬🇧 Bristol, United Kingdom

Hospital De Navarra; 🇪🇸 Pamplona, Spain

Institut Bergonie; 🇫🇷 Bordeaux, France

Centre Alexis Vautrin; 🇫🇷 Vandoeuvre-les-Nancy, France

Institut Gustave Roussy; 🇫🇷 Villejuif, France

Institut Jules Bordet; 🇧🇪 Brussels, Belgium