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Medical Care, Education, Social Support, And Goal-setting to Empower Self-management for Diabetes

Not Applicable
Completed
Conditions
Type 2 Diabetes Mellitus
Interventions
Other: Diabetes MESSAGES Program (second trial)
Other: Diabetes MESSAGES Program
Registration Number
NCT03487692
Lead Sponsor
University of Chicago
Brief Summary

Diabetes group visits, shared appointments where patients receive self-management education in a group setting and have a medical visit, are a promising way to deliver high quality diabetes care. Group visits can improve glycemic control and decrease healthcare utilization. To date, no studies have systematically implemented a diabetes group visit intervention in a network of U.S. community health centers. The University of Chicago is partnering with Midwest Clinicians' Network (MWCN), a member organization of 130 health centers across ten Midwestern states. Approximately half of all Federally Qualified Health Centers in this region are affiliated with MWCN. The objectives of the study are \[1\] providers and staff at 20 health centers will have the requisite knowledge, skills, and motivation to implement a diabetes group visit plus text messaging intervention at their sites; \[2\] changes in diabetes processes of care; knowledge, attitudes, and skills for diabetes self-management; clinical outcomes; and health care utilization for patients participating in the diabetes group visit program will be evaluated; and \[3\] the diabetes group visit program will be available for dissemination among and use by health centers and healthcare providers at the local, state, regional, and national levels.

Detailed Description

UChicago and MWCN will recruit and enroll 20 health centers (HCs) to participate in a training intervention and to implement diabetes group visit and text messaging programs at their clinic sites. Each HC will assemble a team of 3-4 providers and staff to participate in the training. HCs will be randomized to one of two training cohorts. HC providers and staff will attend two in-person Learning Sessions in Chicago and a series of monthly webinars, recruit and enroll patients, implement a 6-month diabetes group visit and text messaging program plus subsequent booster sessions, complete periodic surveys and interviews, assist with data collection through patient surveys and chart abstraction, and present their program to peer HCs during Learning Sessions and to local stakeholders, state primary care organizations, or other professional groups. Each HC will enroll 15 patients in the group visit and text messaging program; the 2018 Training Cohort will do so immediately following their enrollment in the study and the 2020 Training Cohort will do so after 18 months. During the first 18 months, the 2020 Training Cohort will collect data from electronic health records (EHR) of randomly selected patients to serve as a control group. Changes in self-reported outcomes, diabetes processes of care, and clinical outcomes will be assessed for intervention patients from baseline through 2 year follow up, and processes of care and clinical outcomes will be compared for intervention vs. control participants. Capacity of HC providers and staff to conduct a group visit and text messaging intervention for patients with diabetes, as well as their confidence in identifying and addressing health disparities, will be evaluated through surveys and in-depth interviews. This study will expand knowledge of the barriers, facilitators, and perceived benefits and drawbacks of group visit and text messaging interventions and inform the development of a toolkit that will be disseminated to other HCs.

Recruitment & Eligibility

Status
COMPLETED
Sex
All
Target Recruitment
265
Inclusion Criteria
  • 18 years or older
  • diagnosis of type 2 diabetes
  • attended at least two appointments at the HC within the past year, with at least one of them being during the past six months
  • last documented A1c result greater than or equal to 8.0% (test must have been done during the last 6 months)
  • own a cellular phone with text messaging capabilities
  • have the ability to read and send text messages
  • English or Spanish speaking
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Exclusion Criteria
  • pregnant or planning to become pregnant
  • uncontrolled psychiatric problem
  • dementia or other cognitive impairment
  • hearing difficulties or severe physical disability that would prevent them from participation in group visit
  • planning to relocate in the next year or leave the area during the group visit period
Read More

Study & Design

Study Type
INTERVENTIONAL
Study Design
PARALLEL
Arm && Interventions
GroupInterventionDescription
2020 Training CohortDiabetes MESSAGES Program (second trial)10 health centers will be randomized to the 2020 Training Cohort. Prior to beginning training, these health centers will collect data on randomly selected patients receiving usual care to serve as the control group. After this first parallel group trial period, teams from these health centers will be trained and will implement the 6 month diabetes group visit and text messaging intervention during a second single group trial period (Diabetes MESSAGES Program (second trial)).
2018 Training CohortDiabetes MESSAGES Program10 health centers will be randomized to the 2018 Training Cohort. Teams from these health centers will be trained and will implement a 6 month diabetes group visit and text messaging intervention (Diabetes MESSAGES Program).
Primary Outcome Measures
NameTimeMethod
Hemoglobin A1Cchange from baseline to 12 months
Secondary Outcome Measures
NameTimeMethod
Diabetes Distress Scale (DDS-2)baseline, 6 month, and 12 month for intervention patients only
Hemoglobin A1Cbaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only
Medication management of diabetesbaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only

changes in prescribed diabetes medications for patients with inadequate diabetes control

Number of hypoglycemic eventsbaseline, 6 month, and 12 month for intervention patients only
Smoking statusbaseline, 6 month, and 12 month for intervention patients only
Summary of Diabetes Self-Care Activities Measurebaseline, 6 month, and 12 month for intervention patients only
Patient satisfaction with intervention6 month and 12 month for intervention patients only
CAHPS Cultural Competencybaseline, 6 month, and 12 month for intervention patients only

Patient satisfaction with cultural competency of care at health center

Diabetes processes of carebaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only

Receipt of recommended screenings, exams, referrals, and vaccinations

Blood pressurebaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only
Weightbaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only
Cholesterolbaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only
Health related quality of life (SF-12)baseline, 6 month, and 12 month for intervention patients only
Attitudes Towards Diabetes (Diabetes Care Profile)baseline, 6 month, and 12 month for intervention patients only
Diabetes Social Support Scalebaseline, 6 month, and 12 month for intervention patients only
CAHPS Overall Ratingbaseline, 6 month, and 12 month for intervention patients only

Patient satisfaction with overall care at health center

Diabetes Self-Empowerment Scalebaseline, 6 month, and 12 month for intervention patients only
Number of primary care, specialist, and ER visitsbaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only
Depression (PHQ-2)baseline, 6 month, and 12 month for intervention patients only
Understanding of Diabetes Self-Management (Diabetes Care Profile)baseline, 6 month, and 12 month for intervention patients only
Number of hospital admissionsbaseline, 6 month, and 18 month for intervention vs. control patients; 30 month for intervention patients only
Diabetes Quality of Life Scalebaseline, 6 month, and 12 month for intervention patients only
CAHPS Provider Communicationbaseline, 6 month, and 12 month for intervention patients only

Patient satisfaction with provider communication at health center

Trial Locations

Locations (1)

University of Chicago

🇺🇸

Chicago, Illinois, United States

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