The clinical, organisational and cost consequences of computer-assisted telephone advice to category C 999 ambulance service callers: results of a controlled trial
Completed
- Conditions
- Computer-assisted telephone advice for emergency servicesNot Applicable
- Registration Number
- ISRCTN30837187
- Lead Sponsor
- Record Provided by the NHS R&D 'Time-Limited' National Programme Register - Department of Health (UK)
- Brief Summary
Not available
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- Completed
- Sex
- All
- Target Recruitment
- 0
Inclusion Criteria
The trial was conducted at two sites: the London Ambulance Service and the West Midlands Ambulance Service. Data collection for the main study was undertaken over a period of 12 months. All calls to the 999 ambulance service prioritised by call-takers as presenting with non-urgent (Category C) problems during sampled sessions.
Exclusion Criteria
Not provided at time of registration
Study & Design
- Study Type
- Interventional
- Study Design
- Not specified
- Primary Outcome Measures
Name Time Method
- Secondary Outcome Measures
Name Time Method