Assessing People's Hospital Outpatient Appointment Preferences in the United Kingdom
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 1,481
- 试验地点
- 1
- 主要终点
- Response to the outpatient invitation
研究概览
简要总结
The sustainability of the United Kingdom's National Health Service's (NHS) is threatened immediately by Covid-19 and continually by an increasing prevalence of long-conditions that cannot be cured but can be maintained. Shifting traditional face-to-face outpatient appointments to remote video consultations may help the NHS continue to serve patients efficiently. While much research has examined healthcare providers' attitudes and beliefs about remote video consultations, less has attempted to understand how NHS service providers should invite patients to attend them. The present study examines how the framing of an invitation to attend a hospital outpatient appointment by video influences the proportion of people who agree to attend by video. It also explores some of the barriers and facilitators people may experience to attending appointments by video across diagnostic complexities and age groups. The results of this study should help hospitals better present patients with the option to attend video consultations where appropriate, and provide support to mitigate common barriers to people's willingness to give video consultations a go.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Health Services Research
- 盲法
- Double (Participant, Investigator)
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •All participants will:
- •be 18 years old or older;
- •be resident in the United Kingdom; and
- •indicate having been diagnosed with a chronic diseases such as diabetes, heart disease, stroke etc.
排除标准
- •be less than 18 years old;
- •not be resident in the United Kingdom; and
- •not indicate having been diagnosed with a chronic diseases such as diabetes, heart disease, stroke etc.
研究组 & 干预措施
Video Default
The case and response options participants in this group will be asked to consider is provided below.
Imagine that a hospital clinician you have been seeing for over a year tells you that that upon reviewing your patient notes they would like you to attend your next consultation by video.
Consider each of the response options below, and select the one that best describes how you would respond to your clinician.
A) Yes, I would be happy to attend a video consultation. B) If possible, I would rather attend the appointment in person.
干预措施: Video Default (Behavioral)
In-Person Default
The case and response options participants in this group will be asked to consider is provided below.
Imagine that a hospital clinician you have been seeing for over a year tells you that that upon reviewing your patient notes they would like you to attend your next consultation in person.
Consider each of the response options below, and select the one that best describes how you would respond to your clinician.
A) Yes, I would be happy to attend an in-person consultation. B) If possible, I would rather attend the appointment by video.
干预措施: In-Person Default (Behavioral)
Active Choice
The case and response options participants in this group will be asked to consider is provided below.
Imagine that a hospital clinician you have been seeing for over a year tells you that that upon reviewing your patient notes they would like you to attend a consultation by video or in person.
Consider each of the response options below, and select the one that best describes how you would respond to your clinician.
A) I would prefer a video consultation. B) I would prefer an in-person consultation.
干预措施: Active Choice (Behavioral)
结局指标
主要结局
Response to the outpatient invitation
时间窗: One day
Participants responses will indicate whether they would prefer a video or in-person appointment.
次要结局
未报告次要终点
研究者
Kelly Ann Schmidtke
Assistant Professor
University of Warwick