Correlations Between Press Ganey Hospital and Ambulatory Scores for a Neurosurgical Practice
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 1,800
- 试验地点
- 1
- 主要终点
- Doctors overall - section score of care provider domain
研究概览
简要总结
This will be a retrospective review of MHS neurosurgeon hospital (i.e., Methodist Dallas Medical Center, Methodist Richardson Medical Center, Methodist Charlton Medical Center, and Methodist Mansfield Medical Center) and ambulatory clinics (Methodist Moody Brain and Spine Institute [MBSI]- Dallas, MBSI-Richardson, MBSI-Mansfield, MBSI-Sunnyvale, MBSI-Charlton, MBSI-Grand Prairie, and MBSI-Park Cities) PG HCAHPS survey results received between January 1, 2016 and December 31, 2020.
详细描述
This will be a retrospective review of MHS neurosurgeon hospital (i.e., Methodist Dallas Medical Center, Methodist Richardson Medical Center, Methodist Charlton Medical Center, and Methodist Mansfield Medical Center) and ambulatory clinics (Methodist Moody Brain and Spine Institute [MBSI]- Dallas, MBSI-Richardson, MBSI-Mansfield, MBSI-Sunnyvale, MBSI-Charlton, MBSI-Grand Prairie, and MBSI-Park Cities) PG HCAHPS survey results received between January 1, 2016 and December 31, 2020. Patient electronic medical records will also be reviewed to identify details including: demographics, and chief complaints or indication, and/or procedure details. We anticipate completing this review by September 2021
研究设计
- 研究类型
- Observational
- 观察模型
- Cohort
- 时间视角
- Retrospective
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- •Age 18 years or older
- •Completed a PG HCAHPS hospital and/or ambulatory survey between January 1, 2016 and December 31, 2020 in relation to a MHS neurosurgeon hospital and/or ambulatory visit
排除标准
- •Patients not meeting the study inclusion criteria in section 4.1
结局指标
主要结局
Doctors overall - section score of care provider domain
时间窗: June 2021 - September 2021
includes: time physician spent with you; physician's concern for your questions and worries; and how well physician kept you informed
Overall rating of care given at hospital
时间窗: June 2021 - September 2021
(single question)
Likelihood to recommend CP to others
时间窗: June 2021 - September 2021
(Single question)
Likelihood of recommending hospital to others
时间窗: June 2021 - September 2021
(single question)
Overall - Mean survey score of all PG ambulatory survey sections
时间窗: June 2021 - September 2021
access overall; billing overall; nurse/assistant overall; CP overall; personal issues overall; and assessment of care overall
Care provider (CP) overall - section score of CP domains
时间窗: June 2021 - September 2021
includes: friendliness/courtesy of CP; CP explanations of problems/condition; CP concern for questions/worries; CP efforts to include in decisions; CP information about medications; CP instructions for follow-up care; CP spoke using clear language; time CP spent with patient; patients' confidence in CP; and likelihood of recommending CP.
Overall - mean survey score of all PG hospital survey sections
时间窗: June 2021 - September 2021
includes: personal issue overall; nurses overall; overall assessment; doctors overall; and room overall
次要结局
- Differences by patient demographics(June 2021 - September 2021)
- Trends in PG mean score for each survey question, each section, and overall, by year and by de-identified surgeon(June 2021 - September 2021)