Clinician Burnout and Social Determinants

Not Applicable

Completed

• Conditions: Burnout, Professional
• Interventions: Other: Tablet-based SDH tool

• Registration Number: NCT04070456
• Lead Sponsor: Wake Forest University Health Sciences

Brief Summary

Although clinicians recognize the impact of the social determinants of health (SDH) on patient care, clinicians feel they do not have the time or knowledge to effectively address patients' unmet social needs in the clinic. This can lead to feelings of distress and helplessness. The objective of this study is to test the impact of a tablet-based platform that enhances the role of support staff to address SDH on clinician burnout.

Detailed Description

Clinician burnout has risen over the last decade, and studies have found that almost 50% of U.S. physicians show signs of burnout. Burnout is characterized by emotional exhaustion, feelings of cynicism, and patient detachment. Clinicians at the front lines of care, such as family medicine and internal medicine, are at highest risk, and burnout is associated with an increased risk of cardiovascular disease, alcoholism, and suicide. Burnout also negatively impacts patient care. The drivers of burnout are complex, and a growing body of research has focused on developing strategies to address both clinician and organizational factors. One potential contributor to clinician burnout that has received less attention is their patients' SDH.

The SDH, or the circumstances in which people are born, grow, live, and age, have a profound impact on morbidity and mortality. Increasingly, national organizations have called for healthcare systems to address SDH, such as food and housing insecurity, to improve population health. Although clinicians recognize the importance of SDH on patient care, clinicians feel they do not have the time, knowledge, or tools to effectively address SDH, which can leading to feelings of distress and helplessness in addressing patients' unmet social needs. The SDH can lead to increased patient complexity and clinician workload. Also, the seemingly insurmountable social needs faced by many patients are a major contributor to the decline in medicine residents choosing a career in primary care. Thus, the lack of a tool to assist the primary care team in addressing SDH is a critical problem that can negatively affect both patients and clinicians.

Our long-term goal is to enhance the primary care teams' ability to address the SDH by utilizing a mobile health tool that can assist the team in addressing patients' unmet social needs in clinical settings. Mobile health tools, such as tablets, have shown promise in reducing disparities in care and addressing unmet social needs in pediatric practices. However, there is little data about how addressing SDH affects physician burnout. Mobile health tools have the potential to collect patient-reported data and connect patients to appropriate support personnel without interfering with clinic workflow and enhance the primary care teams' ability to provide patients with resources. The objective of this study is to test the impact of a tablet-based platform that enhances the role of support staff to address SDH on clinician burnout.

Basic Information
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Recruitment & Eligibility
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Study & Design
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Trial Locations

Study Timeline

• Study First Submitted: 2019-08-22
• Study First Submitted QC: 2019-08-23
• Study First Posted: 2019-08-28
• Study Start: 2019-11-18
• Status Verified: 2021-06
• Primary Completion: 2021-07-31
• Study Completion: 2021-10-29
• Last Update Submitted: 2021-12-17
• Last Update Posted: 2022-01-10

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 34

Inclusion Criteria

• All clinicians and primary care teams at participating sites will be eligible

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Exclusion Criteria

• There are no specific exclusion criteria

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Intervention sites-Tablet-based SDH tool	Tablet-based SDH tool	All clinicians and primary care teams at a practice that are randomized to the intervention will receive the tablet-based SDH tool.

Primary Outcome Measures

Name	Time	Method
Mini-Z Scale	12 month post baseline	This scales measures clinician satisfaction. Total score 10 to 45. Higher scores denotes better outcome.

Secondary Outcome Measures

Name	Time	Method
The number of clinicians who report a good work pace	12 months post baseline
The number of clinicians who report a joyful workplace	12 months post baseline
The number of clinicians who report a supportive practice	12 months post baseline

Trial Locations

Locations (3)

Family Medicine-Piedmont Plaza; 🇺🇸 Winston-Salem, North Carolina, United States

Wake Forest Downtown Health Plaza (DHP); 🇺🇸 Winston-Salem, North Carolina, United States

Internal Medicine-Janeway Tower; 🇺🇸 Winston-Salem, North Carolina, United States