Triage Liaison Physician - Evaluation of a Novel Approach to Address Emergency Department Overcrowding
Phase 4
Completed
- Conditions
- Acute Illness
- Interventions
- Behavioral: Triage Liaison Physician
- Registration Number
- NCT00435890
- Lead Sponsor
- University of Alberta
- Brief Summary
This randomized controlled trial will introduce a triage liaison physician (TLP) into the University of Alberta Hospital Emergency Department (ED) and assess the influence on patients who leave without being seen, ED length of stay, and other ED Overcrowding outcomes.
- Detailed Description
ED Overcrowding is a significant cause of delayed care, patient dissatisfaction, and poor outcomes in North American EDs. This intervention has not been widely studied; however, it represents an opportunity for improving patient flows in EDs.
Recruitment & Eligibility
- Status
- COMPLETED
- Sex
- All
- Target Recruitment
- 5718
Inclusion Criteria
- Only adult patients (> 17 years of age) presenting to the University of Alberta Hospital Emergency Department (UAH ED), during the study interval will be included in the evaluation.
Exclusion Criteria
- Direct admits/Pediatric patients.
Study & Design
- Study Type
- INTERVENTIONAL
- Study Design
- PARALLEL
- Arm && Interventions
Group Intervention Description 1 Triage Liaison Physician No triage liaison physician
- Primary Outcome Measures
Name Time Method Median patient length of stay while in the Emergency Department
- Secondary Outcome Measures
Name Time Method Left without being seen while in the Emergency Department ambulance turnaround times while in the Emergency Department satisfaction (physicians and nurses) following their Emergency Department shift TLP activity while in the Emergency Department
Trial Locations
- Locations (1)
University of Alberta Hospital
🇨🇦Edmonton, Alberta, Canada