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Evaluation of the User Experience of an Innovative Hospital Room Prototype Adapted to the Elderly

Conditions
User Experience
Interventions
Other: User experience
Registration Number
NCT05126212
Lead Sponsor
University Hospital, Angers
Brief Summary

Nowadays in France, the standards of hospital rooms are being questioned in view of the particularities of certain populations admitted to hospitals.

The " Groupement de Coopération Sanitaire des Hôpitaux Universitaires du Grand Ouest " (GCS HUGO) proposes to improve the quality of geriatric care through the modernisation of hospital rooms.

The GCS HUGO has launched a project to co-design a hospital room adapted to the elderly, called "Hospi'Senior", with the help of the "Dependency and Old Age" steering committee. This committee is made up of experts from HUGO and partner companies.

The Hospi'Senior room is composed of innovative technologies concerning bed equipment (e.g. bed canopy), autonomous (e.g. lifeline) and assisted mobility (e.g. rail lift system), lighting (e.g. light guide), communication (touch tablet) and social space (furniture).

The project consists in evaluating the user experience (UX) of :

* patients hospitalized in the Hospi'Senior room,

* informal caregivers of patients hospitalized in the Hospi'Senior room,

* caregivers who have worked in the Hospi'Senior room.

Detailed Description

The specificities of Hospi'Senior room are multiple and concern in particular :

* The equipment of the bed :to create a more personalized room: presence of a bed canopy, orientation of the bed towards the windows, presence of a multifunctional space at the head of the bed.

* The autonomous mobility of the patient by facilitating the movements and by preserving the orientation in time of the patient: ephemeris for the temporal orientation, lifeline and sliding door.

* Caregiver-assisted mobility to facilitate patient movements: lifting rail above the bed.

* Lighting to ensure safe movement, especially during the night: light guide, room light, window mirrors, bathroom lighting.

* The digital interface with a touch tablet to improve the occupational and communication aspects.

* The socialization space to welcome visitors in the room.

Design:

Step 1: A visit to the room is made to each participant (patients, informal caregivers, caregivers).

Step 2: no change in care or support for users during hospitalization

Step 3: UX assessment:

* Patients: collected at the end of the hospitalization,

* Informal caregivers: collected at the end of the patient's stay,

* Caregivers: collected after 3 months of using the Hospi'Senior room.

Recruitment & Eligibility

Status
UNKNOWN
Sex
All
Target Recruitment
120
Inclusion Criteria
  • Patient :

    • Being admitted to Hospi'Senior room
  • Informal caregiver :

    • Be the informal caregiver of a patient admitted to Hospi'Senior room (only one caregiver per patient)
    • Age ≥ 18 years old
    • Able to visit the patient admitted to Hospi'Senior room
  • Caregiver :

    • Age ≥ 18 years old

    • Be a healthcare professional involved in the short-term geriatric unit, from one of 4 categories:

      • physicians,
      • permanent paramedical caregivers (nurse, nurse's aide, health executive),
      • support paramedical staff (psychologist, neuropsychologist, physiotherapist, adapted physical activity teacher),
      • technical staff (stretcher bearer).
Exclusion Criteria
  • Patient :

    • Contraindication to participation in the study at the discretion of the medical team
    • Refusal to participate
    • Poor understanding of the French language
    • Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection or unable to express their consent
  • Informal caregiver :

    • Refusal to participate
    • Poor understanding of the French language
    • Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection
  • Caregiver :

    • Be a staff in training
    • Less than 3 months seniority in the unit
    • Refusal to participate

Study & Design

Study Type
OBSERVATIONAL
Study Design
Not specified
Arm && Interventions
GroupInterventionDescription
PatientsUser experiencePatients admitted to the Hospi'Senior room
CaregiversUser experienceCaregivers who have worked in the Hospi'Senior room
Informal caregiversUser experienceInformal caregivers of patients admitted to the Hospi'Senior room
Primary Outcome Measures
NameTimeMethod
User experience of patients (meCUE)at the end of hospitalization, an average of 9 days

User experience of the Hospi'Senior room is assessed by meCUE (Modular Evaluation of key Components of User Experience) scale module 2 (8 items)

User experience of patients (AttrakDiff)at the end of hospitalization, an average of 9 days

User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items)

Secondary Outcome Measures
NameTimeMethod
User experience of informal caregivers (meCUE)at the end of hospitalization, an average of 9 days

User experience of the Hospi'Senior room is assessed by meCUE scale module 2 (8 items)

User experience of patients and informal caregivers of each equipmentat the end of hospitalization, an average of 9 days

User experience of each equipment is assessed by meCUE module 1 (5 items)

User experience of caregivers of each equipmentafter 3 months of using the Hospi'Senior room

User experience of each equipment is assessed by meCUE module 1 (5 items)

Felt affects by caregiversafter 3 months of using the Hospi'Senior room

Felt affects are assessed by PANAS (Positive And Negative Affect Schedule) scale (20 items)

User experience of caregivers (AttrakDiff)after 3 months of using the Hospi'Senior room

User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items)

User experience of caregivers (meCUE)after 3 months of using the Hospi'Senior room

User experience of the Hospi'Senior room is assessed by meCUE scale module 2 (8 items)

User experience of informal caregivers (Attrakdiff)at the end of hospitalization, an average of 9 days

User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items)

Safety aspect of "mobility" and "lighting" equipmentafter 3 months of using the Hospi'Senior room

Safety aspect is assessed by QUEST scale for caregivers

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