Teaching Provider Communication Via Coaching to Reduce Burnout
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 发起方
- 入组人数
- 859
- 试验地点
- 2
- 主要终点
- Change in provider burnout, as measured by questionnaire
研究概览
简要总结
To examine the effect of a coaching intervention on provider burnout and communication
详细描述
The investigator will recruit providers at Duke University and randomly assign them to receive (1) a communication coaching intervention or (2) a waitlist intervention. The investigator will survey all providers at Baseline and Follow Up. Providers randomized to the intervention arm will attend face-to-face meetings with study coaches, and have some of their encounters with patients shadowed by a coach or audio recorded. Providers will obtain verbal consent from patients to participate in the study (i.e. have their encounter shadowed or audio recorded). Providers will then be provided feedback by coaches on their communication during these encounters. Providers randomized to the waitlist intervention arm will be offered the option of receiving this intervention after they complete the follow up survey.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Health Services Research
- 盲法
- Single (Participant)
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- •Providers and patients at Duke University Medical Center
排除标准
- •Younger than 18
- •non-English speaking
结局指标
主要结局
Change in provider burnout, as measured by questionnaire
时间窗: baseline and follow up, approximately 2 months
次要结局
- change in comfort addressing emotion, as measured by questionnaire(baseline and follow up, approximately 2 months)
- change in self-rated efficiency, as measured by questionnaire(baseline and follow up, approximately 2 months)