Communication Skill Training Program for Occupational Therapy Interns

Not Applicable

Recruiting

• Conditions: Education, Medical
• Interventions: Other: COPE

• Registration Number: NCT05434221
• Lead Sponsor: National Taiwan University Hospital

Brief Summary

Effective communication is one of important skills in occupational therapy (OT) practice, affecting the effectiveness and quality of therapy. Although there are only a few courses on communication skills related to OT, there is a lack of a complete, suitable, and evidence-based OT communication skills teaching programs that can effectively improve the interns' communication skills. The purpose of the study is to develop a communication skills training program for occupational therapy interns in physical dysfunction practice (COPE), and examine the effectiveness of COPE.

Detailed Description

Not available

Basic Information
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Recruitment & Eligibility
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Study & Design
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Trial Locations

Study Timeline

• Study Start: 2020-10-23
• Status Verified: 2022-06
• Study First Submitted: 2022-06-16
• Study First Submitted QC: 2022-06-22
• Last Update Submitted: 2022-06-22
• Study First Posted: 2022-06-27
• Last Update Posted: 2022-06-27
• Primary Completion: 2025-06-30
• Study Completion: 2025-12-30

Recruitment & Eligibility

• Status: RECRUITING
• Sex: All
• Target Recruitment: 216

Inclusion Criteria

[interns]

• age ≥ 20 years
• an intern of occupational therapy

[patients]

• age ≥ 20 years
• enable to communicate with the others

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Exclusion Criteria

[interns]

• unwilling to be recorded

[patients]

• have communication barriers
• unwilling to be recorded

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Experiment group	COPE	interns in the experiment group receive COPE during their internship.

Primary Outcome Measures

Name	Time	Method
Experts assessed interns' communication skills：Gap-Kalamazoo Communication Skills Assessment Forms (GKCSAF)-Faculty version	during procedure	The experts will use the questionnaire named GKCSAF (faculty version) to assess interns' communication skills via verbatim draft of the audio-recording.; The GKCSAF contains 9 items: build a relationship, open the discussion, gather information, understand the patients' perspective, share information, reach agreement, provide closure, demonstrate empathy, and communicate accurate information. Each item is rated on a 5-point Likert-type scale. The total score ranges from 5 to 45. The higher scores indicate better communication skills.

Secondary Outcome Measures

Name	Time	Method
Patients' engagements in occupational therapy：Occupational Therapy Engagement Scale (OTES)	during procedure	The experts will use OTES to assess patients' engagement in occupational therapy for one week.; The OTES is a questionnaire which is designed to assess patients' engagement level in occupational therapy. The OTES contains 12 items, such as "commit in therapy activities without being urged", "sustain attention until the end of one therapeutic activity", and so on. Each item is rated on a 4-point scale. The total score ranges from 0 to 36. A higher sum score indicates a higher level of engagement.
Patients or caregivers assessed interns' communication skills：Gap-Kalamazoo Communication Skills Assessment Forms (GKCSAF)-patient/caregiver version	during procedure	The patients will use the questionnaire named GKCSAF (patient/caregiver version) to assess the interns' communication skills after their occupation therapy.; The items and the score range are the same with the faculty version.
Interns self-reported communication skills：Gap-Kalamazoo Communication Skills Assessment Forms (GKCSAF)-self-assessment version	during procedure	The interns will use the GKCSAF (self-assessment version) to assess their communication skills via verbatim draft of the audio-recording after they communicate with the patients.; The items and the score range are the same with the faculty and patient/caregiver version.

Trial Locations

Locations (1)

National Taiwan University Hospital; 🇨🇳 Taipei, Taiwan