Using Online Videos to Supplement Emergency Department Discharge Instructions

Not Applicable

Completed

• Conditions: Emergency Department Discharge Instructions; Instruction Videos

• Registration Number: NCT01361932
• Lead Sponsor: Sunnybrook Health Sciences Centre

Brief Summary

This project will evaluate the effectiveness of 38 videos of discharge instructions for patients seen in, and discharged from, the emergency department (ED). The investigators will (1) assess how many ED patients chose view the website, and (2) interview patients who viewed a video, as well as those who didn't view a video (and therefore received standard care), to determine whether patients who viewed a video understood their diagnoses and discharge instructions better.

Detailed Description

Not available

Study Timeline

• Study First Submitted: 2011-05-25
• Study First Submitted QC: 2011-05-26
• Study First Posted: 2011-05-27
• Study Start: 2011-11
• Primary Completion: 2012-01
• Study Completion: 2013-02
• Status Verified: 2013-03
• Last Update Submitted: 2013-03-25
• Last Update Posted: 2013-03-27

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 133

Inclusion Criteria

• Age > 16, or < 16 and accompanied by a legal guardian
• Has one of 38 ED discharge diagnoses
• Fluent in English, or caregiver fluent
• Has access to a computer, with internet access, in the next 4 days
• Has access to a telephone

Exclusion Criteria

• Age < 16 when unaccompanied by a legal guardian
• Decreased level of consciousness at ED discharge (eg palliative patient)

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: SINGLE_GROUP

Primary Outcome Measures

Name	Time	Method
Score out of 3 points on 3 key questions	1 to 5 days after ED visit	3 key questions have been created for each of 38 ED discharge diagnosis. Scores will be compared between intervention group and control group.

Secondary Outcome Measures

Name	Time	Method
Quality rating of video of discharge instructions, Likert scale 1 to 5	1 to 5 days after ED discharge	Rating by study arm (who viewed a video) as to how helpful the video was in helping them (1) understand their discharge instructions, and (2) overall usefulness of the video.