Improving communication between health care professionals to help patients avoid unnecessary hospital visits.

Not Applicable

Completed

• Conditions: Recurring presentation of chronically ill patients to the hospital emergency department.; Public Health - Health service research

• Registration Number: ACTRN12609000554268
• Lead Sponsor: The University of Sydney

Brief Summary

Not available

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2009-07-08
• Last Update Posted: 13 January 2020

Recruitment & Eligibility

• Status: Completed
• Sex: All
• Target Recruitment: 500

Inclusion Criteria

1. Have had three or more admissions to a Sydney West Area Health Service hospital within a calendar year
2. Patients are either a) greater than 69 years old, irrespective of the diagnosis at any of the three admissions, b) greater than 45 years old and of Aboriginal or Torres Strait Islander decent, irrespective of the diagnosis at any of the three admissions, or c) 16 years or older and less than 70 years old, where at least one of the admissions was for a chronic cardiac or respiratory condition (International Classification of Diseases I11.0, I13.0, I13.2, I25.5, I42, I43, I50 & J40-44);
3. Written informed consent.

Exclusion Criteria

1. Patients whose clinical conditions (too acutely sick or bewildered) preclude them from giving informed consent.
2. Patients who have received Care Navigation at another hospital.
3. Patients whose language skills prevent them from completing questionnaires (interpreter and translation services will be provided for patients from culturally and linguistically diverse backgrounds).

Study & Design

• Study Type: Interventional
• Study Design: Not specified