Improving communication and patient safety in primary care for people aged 65+ with multiple long-term conditions

Not Applicable

Completed

• Conditions: Multimorbidity; Not Applicable

• Registration Number: ISRCTN13196605
• Lead Sponsor: niversity of Manchester

Brief Summary

2024 Results article in https://pubmed.ncbi.nlm.nih.gov/38178010/ (added 08/01/2024)

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2021-02-04
• Study Completion: 2021-10-31
• Last Update Posted: 22 January 2024

Recruitment & Eligibility

• Status: Completed
• Sex: All
• Target Recruitment: 80

Inclusion Criteria

Patients aged 65+ with at least two long-term conditions

Primary care staff:
1. Have direct contact with patients, that is, face-to-face and/or via telephone or the internet, and
2. Work in a clinical or administrative role. Clinical roles include GPs, practice nurses and practice pharmacists. Administrative roles include practice managers, and receptionists.

All participants must have the capacity to provide informed consent, and be able to read and write in English to engage with study materials. This study does not have the scope to translate materials.

Exclusion Criteria

Patients:
1. Live in a care home or rely on a carer to manage their health
2. Have severe mental health problems, or significant cognitive impairment

Study & Design

• Study Type: Interventional
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Recruitment assessed using:<br>1. Number of general practices recruited and time taken to recruit, measured at baseline<br>2. Number of patients recruited and the number of expressions of interest as a proportion of the number of eligible patients invited to participate, measured at baseline

Secondary Outcome Measures

Name	Time	Method
Delivery and data collection:<br>1. Feasibility of delivery assessed through in-depth interviews at 2 weeks after follow-up for patients and 2 weeks after the end of the study period for staff<br>2. Usability and acceptability of and engagement with the intervention measured using the patient and staff proformas (4- and 5-point Likert scales and free-text box) at 4-8-week follow-up for patients and at the end of the study period for staff, and through in-depth interviews at 2 weeks after follow-up for patients and 2 weeks after the end of the study period for staff<br>3. Number of questionnaires returned and the number of items completed per returned questionnaire, measured at baseline and 4-8-week follow-up for patients and at the end of the study period for staff