Patient satisfaction in the Emergency Department
- Conditions
- all not-admitted patients of an Emergency-Department
- Registration Number
- DRKS00010654
- Lead Sponsor
- Bundeswehrkrankenhaus UlmKlinik für Anästhesie und IntensivmedizinSektion Notfallmedizin
- Brief Summary
Not available
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- Complete
- Sex
- All
- Target Recruitment
- 471
INCLUSION CRITERIA (AND)
- Until April 2017: ambulant patient of the emergency department of the Bundeswehr Hospital Ulm, Germany
- Since April 2017: all atient of the emergency department of the Bundeswehr Hospital Ulm, Germany
- verbal agreement of all employees of the emergency department in the corresponding shift
- patient age > 15 years
- patient must understand the content and the propose of the study
- patient must be able to agree to the study
- written consent of the patient that he / she agrees to the study
EXCLUSION CRITERIA (OR)
- refusal of the patient
- refusal of the employee of the emergency department
- patient is part of an other clinical trail
- cognitive deficits of the patient / patient is not able to understand the content of the study
- patient does not understand the Germany langue
- Until April 2017: patient is admitted to the hospital
Study & Design
- Study Type
- observational
- Study Design
- Not specified
- Primary Outcome Measures
Name Time Method Determination of patient satisfaction. An investigator uses a standardized questionary after the treatment in the ED is finished. The questionary contains of likert type questions as well as willingness to pay questions.
- Secondary Outcome Measures
Name Time Method development of a prognostic model (score) to determine if a patient will be unhappy with the treatment in the ED