Participant Satisfaction With the BUILD Mobile Application

Not Applicable

Completed

Brief Summary: This study explores user satisfaction with the BUILD mobile application.

Detailed Description: This exploratory randomized, double-blind, controlled trial explores user satisfaction with the BUILD mobile application. The BUILD app uses a relational agent (Woebot) to engage users in therapeutic conversations. Eligible participants will be randomized to one of two treatment conditions: (1) an experimental condition in which Woebot uses large language models to understand user sentiment, and based on this understanding of natural language generate responses through a controlled process or (2) a digital control condition in which Woebot selects from a list of responses based on natural language processing. Participants will receive instructions on downloading and using the BUILD app in order to access the intervention to which they were assigned. Participants will use the app as instructed and will complete assessments for the primary endpoint at Week 2 (EOT) with additional measures being collected at Baseline, Day 3, and Week 2. Results from this study will provide preliminary data on user satisfaction and feasibility and inform product development iteration for inclusion in a statistically powered clinical randomized controlled trial.

Recruitment & Eligibility

Inclusion Criteria

Must be 18+ years of age and older
Must own or have regular access to a smartphone with a recent operating system installed (Android: OS 8.0 or higher, Apple: iOS 13.0 or higher) with reliable Wi-Fi access or sufficient data plan to engage with assigned treatment condition for the duration of the study
Must be available and committed to engage with the program and complete assessments for a 2-week duration
Must be able to read and write in English
Must have primary residence in the United States

Exclusion Criteria

Current suicidal ideation with a plan and/or intent or a suicide attempt within the past 12 months
Previous Woebot use

Arm && Interventions

Group	Intervention	Description
DISC-CON	DISC-CON	Participants randomized to the digital control condition, DISC-CON, will be asked to download and use the BUILD study application. They will have access to the app throughout the 2 week study.
DISC-MVP	DISC-MVP	Participants randomized to the experimental condition, DISC-MVP, will be asked to download and use the BUILD study application. They will have access to the app throughout the 2 week study.

Primary Outcome Measures

Name	Time	Method
User Satisfaction as Measured by the Client Satisfaction Questionnaire (CSQ-8)	Post-intervention at Week 2	The CSQ-8 is an 8-item measure used to assess client's satisfaction with treatment.Total scores range from 8-32, with high scores indicating greater satisfaction with the treatment.

Secondary Outcome Measures

Name	Time	Method
User Satisfaction Amongst a Sub-sample of Adults With at Least Mild Symptoms of Depression and/or Anxiety.	Post-intervention at Week 2	The CSQ-8 is an 8-item measure used to assess client's satisfaction with treatment.Total scores range from 8-32, with high scores indicating greater satisfaction with the treatment.