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Physician-Patient Communication About Breast Cancer-Related Internet Information and Its Effect on Patient Satisfaction and Anxiety

Completed
Conditions
Breast Cancer
Interventions
Behavioral: questionnaires
Behavioral: audio recorded questionnaires
Behavioral: audio recordings , questionnaires
Registration Number
NCT00712569
Lead Sponsor
Memorial Sloan Kettering Cancer Center
Brief Summary

The purpose of this study is to learn about how patients who have looked up cancer-related information on the internet talk with their doctors. We are interested in these conversations even if the patients do not think they will talk about the information with their doctor during their visit. We will audio record doctor-patient visits and listen to these recordings to learn about how patients who have looked up cancer-related internet information talk to their doctors and how their doctors talk to them. We will also give patients questionnaires before and after their appointments to learn about what they think about communicating with their doctors.

Detailed Description

Not available

Recruitment & Eligibility

Status
COMPLETED
Sex
Female
Target Recruitment
85
Inclusion Criteria

Subject Inclusion Criteria for Patients

  • Female
  • Diagnosis of breast cancer
  • Pre-surgery (*for breast surgeon patients only)
  • Report that they have read breast cancer-related internet information since their diagnosis with breast cancer.
  • Provide informed consent

Subject Inclusion Criteria Physicians

  • Breast surgeon or breast medical oncologist
  • Agree to participate in study and one of 10 selected participants
  • Provide inform consent
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Exclusion Criteria

Exclusion Criteria for Patients

  • Less than 21 years of age
  • Cognitive or physical impairment rendering patients incapable of providing informed consent to participate in the study
  • As the measures and coding system are all written in English, subjects who are not fluent in English will be excluded.

Exclusion Criteria for Physicians

  • None
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Study & Design

Study Type
OBSERVATIONAL
Study Design
Not specified
Arm && Interventions
GroupInterventionDescription
1questionnairesPatients in Category 1 are those who report before the visit that they intend to discuss cancer-related internet information and report after the visit that they did discuss such information.
3audio recorded questionnairesPatients in Category 3 are those who report before the visit that they do not intend to discuss cancer-related internet information and do not discuss it.
2audio recordings , questionnairesPatients in Category 2 are those who report before the visit that they intend to discuss cancer-related internet information, but report after the visit that they did not discuss such information.
Primary Outcome Measures
NameTimeMethod
To examine the effect of physician responses to cancer-related internet information on patient satisfaction and anxiety. (Category 1 patients).conclusion of study
patients in Category 1 (those who have been recorded discussing internet information with their physician) are pt satisfaction & pt anxiety. PT satisfaction with the consultation is an outcome assessed only at the end of the consultation.conclusion of the study
Secondary Outcome Measures
NameTimeMethod
To identify cancer patients' reasons for not discussing cancer-related internet information with their physicians. (Category 2 and 3 patients).conclusion of study

Trial Locations

Locations (3)

Memorial Sloan-Kettering Cancer Center at Commack

🇺🇸

Commack, New York, United States

Memoral Sloan Kettering Cancer Center@Phelps

🇺🇸

Sleepy Hollow, New York, United States

Memorial Sloan-Kettering Cancer Center

🇺🇸

New York, New York, United States

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