Space and Interaction Trial: Room Design and Patient-physician Interaction

Not Applicable

Completed

Brief Summary: The purpose of this study is to improve the clinical encounter through the design of the clinical environment. We will conduct a randomized controlled trial to measure the extent to which a newly designed clinical room, compared to a traditional room, affects the patient-physician interaction. We will judge this outcome by (a) videotaping encounters; and (b) conducting post-visit surveys with patients and an interview with physicians. We will use both qualitative and quantitative tools, including a validated and widely used interaction coding system on the videotapes, to draw inferences from these data.

Recruitment & Eligibility

Inclusion Criteria

Not provided

Exclusion Criteria

1.) Not able to give informed consent.

Arm && Interventions

Group	Intervention	Description
Usual room	Control room	Patients in this arm will see their clinician in the usual clinical exam room
Re-designed room	Re-designed room	Patients assigned to this arm will see the physician in a redesigned clinical exam room

Primary Outcome Measures

Name	Time	Method
Patient and Clinician Interaction variables (duration of the encounter, patient sense of control in encounter, patient's ability to access information from the computer monitor and the quality of the verbal and non-verbal interaction).	Immediately post clinical visit (survey)
Patient experience of the clinical encounter. The following variables will be measured: patient satisfaction with the room, patient satisfaction with the encounter and the quality of the relationship.	Immediately post visit

Secondary Outcome Measures

Name	Time	Method

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