How to Measure Patient Satisfaction
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 256
- 试验地点
- 6
- 主要终点
- Patient satisfaction scale 2
研究概览
简要总结
This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.
研究设计
- 研究类型
- Observational
- 观察模型
- Cohort
- 时间视角
- Prospective
入排标准
- 年龄范围
- 18 Years 至 89 Years（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- 未提供
排除标准
- 未提供
结局指标
主要结局
Patient satisfaction scale 2
时间窗: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant Scored from 0-10: 0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction
Patient satisfaction scale 1
时间窗: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 1 has 5 anchors and numbers Scored from 0-10: 0 This visit was not helpful at all 1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction
Patient satisfaction scale 3
时间窗: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers Scored from 0-100: 0 Least helpful visit 50 neutral 100 Most helpful visit Higher scores indicate more satisfaction
Patient satisfaction scale 4
时间窗: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant Scored from 0-100: 0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction
次要结局
未报告次要终点
研究者
David Ring
Associate Dean for Comprehensive Care. Professor of Surgery and Psychiatry
University of Texas at Austin