Acceptability of Telehealth Triage Using Robotic Systems in COVID-19

Completed

• Conditions: COVID-19; Robotics; Telemedicine; Emergencies; Emerging Infectious Disease
• Interventions: Device: Doctor Spot

• Registration Number: NCT04452695
• Lead Sponsor: Brigham and Women's Hospital

Brief Summary

The overall objective of this investigation is to understand the patient response to a robotic platform used to facilitate telehealth triage in the emergency department during the COVID-19 pandemic. The COVID-19 pandemic has altered the manner in which emergency department triage is completed. Attempts at cohorting individuals with potential COVID-19 disease in order to prevent disease transmission to healthcare workers and minimize the use of personal protective equipment (PPE) have renewed interest in telemedical solutions as a method to triage and manage individuals with COVID-19. This investigation deploys a legged robotic platform to facilitate agile, highly mobile telemedicine to manage COVID-19 patients in the emergency department. The primary objective is to measure the patient response to interacting with these systems.

Detailed Description

Not available

Study Timeline

• Study Start: 2020-03-10
• Study First Submitted: 2020-06-29
• Study First Submitted QC: 2020-06-29
• Study First Posted: 2020-06-30
• Primary Completion: 2020-08-03
• Study Completion: 2020-08-10
• Status Verified: 2022-09
• Last Update Submitted: 2022-09-16
• Last Update Posted: 2022-09-21

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 40

Inclusion Criteria

• Presenting to the emergency department for evaluation
• > 18 years old

Exclusion Criteria

• Brought to emergency department via ambulance
• <18 years old
• non-english speaking
• in extremis, or unable to participate due to underlying acute medical condition

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Arm && Interventions

Group	Intervention	Description
Intervention arm	Doctor Spot	Patients presenting to the emergency department are triaged using a novel robotic telehealth triage system. Once triage is complete, patients complete a quantitative assessment to measure their acceptance and willingness to interact with the robotic telehealth system.

Primary Outcome Measures

Name	Time	Method
Acceptance of robotic telehealth system	Immediately after completion of triage	Quantitative questionnaire on the acceptance of virtual robotic care graded on a likert scale (higher scores better)
Willingness to interact with robotic telehealth system	Immediately after completion of triage	Quantitative questionnaire on the willingness to use this system again based on a likert scale (higher scores better)
Satisfaction of interacting with a robotic telehealth system	Immediately after completion of triage	Quantitative questionnaire on the user satisfaction with their triage experience (How satisfied were you with your experience interacting with the robotic system today?)

Secondary Outcome Measures

Name	Time	Method
Use of robotic system versus in-person triage	Immediately after completion of triage	Quantitative questionnaire comparing robotic triage process with in-person triage: Do you think your interaction with the robotic system was better, the same or no different than an in-person evaluation?)

Trial Locations

Locations (1)

Brigham and Women's Hospital; 🇺🇸 Boston, Massachusetts, United States