Telehealth vs face-to-face consults in patients attending a Urological Oncology Clinic. A Randomised Controlled Trial.

Not Applicable

Completed

Conditions: Telehealth in Urological Oncology
urological cancer
Public Health - Health service research
Cancer - Bladder
Cancer - Kidney
Cancer - Prostate

Registration Number: ACTRN12624000585527

Lead Sponsor: David Armany

Brief Summary: Not available

Detailed Description: Not available

Recruitment & Eligibility

Status: Completed

Sex: All

Target Recruitment: 116

Inclusion Criteria

All patients within the clinic who require ongoing follow up.
No history of baseline confusion/severe cognitive impairment unless a carer is available to assist with telephone appointment.

Exclusion Criteria

New or initial referrals
History of non-compliance (multiple prior non-attendances to appointments in the past).
NESB (Non-English-Speaking-Background).
Patients who declined randomisation.
General outpatient or non-urological oncology clinics.

Study & Design

Study Type: Interventional

Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Patient satisfaction survey scores regarding Telehealth vs standard face-to-face consultation[Validated questionnaire are questions compiled from the: <br>1. Client Satisfaction Questionnaire (CSQ-8)<br>2. Telehealth Satisfaction Scale (TeSS) <br>3. Cologne Patient Questionnaire (CPQ) Following next follow up appointment (usually occurring 2 weeks post enrolment) , patients randomised to the Telehealth group will be emailed a survey monkey link to their nominated email address the very same day. Approximately 2 weeks is given for responses, with reminders sent out at week 3 and week 4. For patients randomised to the face-to-face group: hard copies of the questionnaires are provided by reception staff at the conclusion of the appointment and placed in a tray at the reception desk prior to patients departing the clinic. ]

Secondary Outcome Measures

Name	Time	Method
Patient assessment of the services provided (RFA bookings, investigations, follow up of results) with regards to either face-to-face or Telehealth consultations[Validated questionnaire are questions compiled from the: <br>1. Client Satisfaction Questionnaire (CSQ-8)<br>2. Telehealth Satisfaction Scale (TeSS) <br>3. Cologne Patient Questionnaire (CPQ) Telehealth Study Arm: 2 weeks will be given following the email of the Survey Monkey Link (sent out on day of appointment) of the validated questionnaires. At week 3 and 4: reminder text messages will be sent out. <br>Face to Face study arm: not applicable as validated questionnaires will be provided in hard copy follow their appointment and collected in a tray available on the clinic reception desk prior to the patients exiting the clinic. ]