Patient Perceptions of the Relational Empathy of Healthcare Practitioners From the Department of Emergency Medicine During COVID-19: A Randomized, Controlled Trial Comparing In-Person Interaction With Personal Protective Equipment (PPE) Versus Video Interaction Without PPE
试验速览
- 阶段
- 不适用
- 状态
- 进行中（未招募）
- 入组人数
- 107
- 试验地点
- 2
- 主要终点
- Patients' perceptions of healthcare provider empathy
研究概览
简要总结
This study investigates patients' perceptions of their doctor's or nurse's empathy during an in-person interaction with the doctor or nurse wearing personal protective equipment (PPE) compared to during a video interaction with the doctor or nurse without PPE. The goal of this research study is to learn whether patients who visit the Acute Cancer Care Center at MD Anderson believe they get better (more empathetic) care from doctors who visit them in person wearing PPE or from doctors who visit them by video call and do not wear PPE.
详细描述
PRIMARY OBJECTIVE:
I. To determine whether patients perceive their healthcare practitioner as more empathetic during an in-person interaction with the practitioner wearing personal protective equipment (PPE), or during a video interaction without the need for PPE.
SECONDARY OBJECTIVES:
I. To assess whether certain physicians perform better with video whereas others perform better in person.
II. To characterize generational differences in patient perception of healthcare practitioner empathy during an in person interaction with the practitioner wearing PPE, or during a video interaction without the need for PPE.
研究设计
- 研究类型
- Interventional
- 分配方式
- Na
- 干预模型
- Single Group
- 主要目的
- Other
- 盲法
- None
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- •>= 18 years old
- •Able to speak and write in English
- •Able to understand and willing to sign a written informed consent document
- •Willing and able to complete the study assessment(s)
排除标准
- •Refuses to participate
- •Too ill to participate, in the estimation of the patient's physician
研究组 & 干预措施
Group A (video call)
Patients receive standard of care via video call with treating physician.
干预措施: Questionnaire Administration (Other)
Group A (video call)
Patients receive standard of care via video call with treating physician.
干预措施: Discussion (Procedure)
Group B (in-person)
Patients receive standard of care in-person physician visits.
干预措施: Best Practice (Other)
Group B (in-person)
Patients receive standard of care in-person physician visits.
干预措施: Questionnaire Administration (Other)
结局指标
主要结局
Patients' perceptions of healthcare provider empathy
时间窗: Through study completion, an average of 1 year
Univariate linear regression analysis will be used to determine the association between the approach (in-person interaction/with personal protective equipment \[PPE\] versus video interaction/without PPE) and the composite scores or scores for each question (for each of the two tools \[the CARE Measure and the linear empathy tool\]).
次要结局
未报告次要终点