Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage

Withdrawn

• Conditions: No Medicaid Coverage

• Registration Number: NCT06342388
• Lead Sponsor: University of Wisconsin, Madison

Brief Summary

The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are:

1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons?

2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?

Detailed Description

Not available

Study Timeline

• Study First Submitted: 2024-03-26
• Status Verified: 2024-04
• Study First Submitted QC: 2024-04-01
• Study First Posted: 2024-04-02
• Last Update Submitted: 2024-04-04
• Last Update Posted: 2024-04-09
• Study Start: 2024-07
• Primary Completion: 2026-03
• Study Completion: 2026-06

Recruitment & Eligibility

• Status: WITHDRAWN
• Sex: All
• Target Recruitment: Not specified

Inclusion Criteria

• Eligible for Medicaid
• Lost Medicaid coverage between June 2024 and November 2025

Exclusion Criteria

• Preferring a language other than English, Spanish, or Hmong
• No working phone number

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call	3 months	Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.

Secondary Outcome Measures

Name	Time	Method
Duration of coverage gaps	6 months	Duration of gaps will be measured using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call	6 months	Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call	6 months	Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.