Effects of Nursing Patient Handover

Completed

• Conditions: Nurse's Role; Patient Satisfaction

• Registration Number: NCT06468631
• Lead Sponsor: Kahramanmaras Sutcu Imam University

Brief Summary

This study was planned in a quasi-experimental design, focusing on the feasibility, evaluation, and implementation of patient handover between nurses, and the effect of interventions to increase their effectiveness on the patient's satisfaction with care, trust in the nurse, and the quality of nurses' patient handover.The main question it aims to answer is:

Does the intervention implemented in nurses' patient handover increase patients' satisfaction with care, its effect on their trust in nurses, and the quality of nurses' patient handover?

Detailed Description

This research was conducted between January and September 2022 at Adana City Education and Training Center.

It was carried out in the Research Hospital General Surgery Intensive Care Clinic (Intensive Care Clinic), Internal Medicine Clinic (Internal Clinic), General Surgery Clinic (Surgical Clinic). The study was carried out in a quasi-experimental design, with the control and experimental groups being the same, before the intervention, in the short term after the intervention (2 weeks after the intervention) and in the long term after the intervention (8 weeks after the intervention).

Training prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions. Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form. After the training content was prepared, expert opinions were obtained from 5 people, including clinicians and academicians. The trainings were held in the meeting room of each clinic in 3 different sessions, reaching all nurses in an average of 45 minutes. The trainings were conducted interactively using written, visual and video methods. After the training, the standard patient handover form, which nurses should use in writing and verbally for each patient, was applied by the researcher at the bedside and how to use it was explained. The presentation prepared for the training was shared with nurses.

Study Timeline

• Study Start: 2022-01-25
• Primary Completion: 2022-06-01
• Study Completion: 2022-09-08
• Status Verified: 2024-06
• Study First Submitted: 2024-06-15
• Study First Submitted QC: 2024-06-15
• Study First Posted: 2024-06-21
• Last Update Submitted: 2024-06-24
• Last Update Posted: 2024-06-26

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 369

Inclusion Criteria

• Nurses using the standard patient handover form
• Nurses involved in patient handover.
• The patient over 18 years of age
• The patient understand and speak Turkish
• The patient have no hearing impairment
• The patient have no psychiatric disorder that would reduce his or her ability to comprehend and understand,
• The patient have no communication problems, have no contact isolation,
• Patients and nurses agree to participate in the research.

Exclusion Criteria

• Nurses and patients no volunteer to participate in the research
• Nurses who do not use standard patient handover forms
• The patient under 18 years of age

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Nursing handover quality	2 weeks and 8 weeks	Nurses carry out written and verbal handover procedures for each patient using the standard patient handover form. Handover quality is measured by the presence of observational transferred information and the Handoff CEX Scale.

Secondary Outcome Measures

Name	Time	Method
Patient Trust in Nurses and Newcastle Nursing Care Satisfaction Scale Levels	2 weeks and 8 weeks	Evaluation of patients' Trust in Nurses and Nursing Care Satisfaction after the patient handover intervention applied to nurses. The scale is a 5-point scale consisting of 24 items including nursing care. Newcastle nursing care satisfaction scale is a 5-point scale consisting of 24 items including nursing care. It is a Likert type scale. Score evaluation is made from 0 to 100 by adding the scores of all items marked on the scale and converting them to 100. It is done based on points. A total score of 100 is considered to indicate satisfaction with all aspects of nursing care. The total score of the trust in nurses scale (minimum 5 points - maximum 30 points) is measured by summing the scores of the answers given to the questions. A high score from the scale indicates a high level of trust in nurses.

Trial Locations

Locations (1)

Adana city training and research hospital; 🇹🇷 Adana, Turkey