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Primary-care-provider Identification And Notification

Not Applicable
Completed
Conditions
Emergency
Interventions
Other: Notification
Registration Number
NCT01984645
Lead Sponsor
Columbia University
Brief Summary

New York-Presbyterian Hospital has created a system that notifies its primary care providers whenever their patients are admitted to the hospital. In this study, the investigators want to evaluate how accurate this system is and how it is affecting the primary providers and their health care delivery.

Detailed Description

The investigators will interview the participating providers to understand if they were aware of the admission of their patients, and how they want to get involved in the care of that patient while he/she is in hospital. The investigators will also look at the data in the Electronic Health Record system to understand how providers are acting in response to the notifications.

Lastly, the investigators will determine if the notifications have resulted in any change in the care of the patients, specifically in terms of the number of days from discharge until the next clinic visit.

Recruitment & Eligibility

Status
COMPLETED
Sex
All
Target Recruitment
7023
Inclusion Criteria
  • Primary Care Provider at the New York Presbyterian.
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Exclusion Criteria
  • No clinic rotation during the study period
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Study & Design

Study Type
INTERVENTIONAL
Study Design
CROSSOVER
Arm && Interventions
GroupInterventionDescription
NotificationNotificationProviders in this arm will receive a secure online notification whenever their patients are visited in the emergency department or admitted as an inpatient.
Primary Outcome Measures
NameTimeMethod
Mean duration until first post-discharge outpatient visit1 year

The investigators will measure the time from each patient's discharge until their first follow-up visit in the outpatient setting. The investigators hypothesize that the automated notification will result is earlier post-discharge followups.

Secondary Outcome Measures
NameTimeMethod
Mean number of secure health messages (SHMs)1-7 days after each admission

Once a primary care provider is notified about their patient's admission via a secure health message (SHM), the investigators will measure number of such SHMs that are read within 24 hours and within 7 days

Trial Locations

Locations (1)

Columbia University Medical Center

🇺🇸

New York, New York, United States

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