Patient Portal and Navigation Program in Providing Information for Asian American Cancer Patients

Not Applicable

Completed

• Conditions: Stage I Colorectal Cancer AJCC v8; Stage IA2 Lung Cancer AJCC v8; Stage IIA Colorectal Cancer AJCC v8; Stage III Colorectal Cancer AJCC v8; Stage III Liver Cancer; Caregiver; Stage II Colorectal Cancer AJCC v8; Stage IIB Lung Cancer AJCC v8; Stage III Lung Cancer AJCC v8; Stage IIIB Lung Cancer AJCC v8
• Interventions: Behavioral: Patient Navigation Program; Other: Quality-of-Life Assessment; Other: Survey Administration

• Registration Number: NCT03867916
• Lead Sponsor: University of California, San Francisco

Brief Summary

This phase I/II trial studies how well patient portal and navigation program work in providing information for Asian American cancer patients. Patient portal and navigation program may help to improve the care provided to Asian American cancer patients.This study is offered in the following languages in addition to English: Chinese (Cantonese or Mandarin) and Vietnamese.

Detailed Description

PRIMARY OBJECTIVES:

I. Identify Asian American adults newly diagnosed with colorectal, liver, or lung cancer using a population-based cancer registry.

II. Conduct outreach to these patients to let them know about the availability of information on these cancers, the Patient Cancer OUtreach, Navigation, Technology and Support (COUNTS) web portal, and the Patient COUNTS patient navigation program.

III. Provide patient navigation either virtually or in-person.

OUTLINE:

Patients attend focus groups to help develop patient portal and navigation program. Patients use in-person navigation program. In phase II, patients use an online portal to access navigation program and may choose to have online/virtual navigation support or in-person navigation support. Patients also complete data collection and surveys over 15 minutes via web portal at baseline, 3 months, and 6 months and user experience survey at end of program participation.

Study Timeline

• Study Start: 2018-12-13
• Study First Submitted: 2019-03-06
• Study First Submitted QC: 2019-03-06
• Study First Posted: 2019-03-08
• Primary Completion: 2022-11-30
• Study Completion: 2022-12-31
• Status Verified: 2023-01
• Last Update Submitted: 2023-01-10
• Last Update Posted: 2023-01-12

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 106

Inclusion Criteria

• FOR INTERVIEWS AND FOCUS GROUPS:

  • Cancer patients: Self-identifies as Asian American, lives in San Francisco, speaks English, Mandarin, Cantonese, or Vietnamese, has a history of cancer of any kind
  • Caregivers: any person age 21 and older who has provided care to an Asian American cancer patient
  • Health professionals: physicians and other health professionals age 21 and older who provide care to Asian American patients with cancer

• FOR PILOT IMPLEMENTATION:

  • Self-identifies as Asian American
  • Ages 21 or older
  • Lives in the 9 counties of the greater bay area cancer registry (GBACR)
  • Speaks English, Mandarin, Cantonese, or Vietnamese
  • Has any stage colorectal, lung, or liver cancer
  • Has not started treatment or has not completed treatment
  • Is willing to stay in the study for six months.

• FOR FULL IMPLEMENTATION:

  • Self-identifies as Asian American
  • Ages 21 or older
  • Lives in the 9 counties of the GBACR
  • Speaks English, Mandarin, Cantonese, or Vietnamese
  • Has any stage colorectal, lung, or liver cancer,
  • Has not started or has not completed treatment
  • Is willing to stay in the study for six-seven months

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Exclusion Criteria

*Any medical or psychological conditions precluding informed consent

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: SINGLE_GROUP

Arm && Interventions

Group	Intervention	Description
Health services research (Patient COUNTS)	Survey Administration	Patients attend focus groups to help develop patient portal and navigation program. Patients use in-person navigation program. Patients also complete data collection and surveys over 15 minutes via web portal at baseline, 3 months, and 6 months and user experience survey at end of program participation.
Health services research (Patient COUNTS)	Patient Navigation Program	Patients attend focus groups to help develop patient portal and navigation program. Patients use in-person navigation program. Patients also complete data collection and surveys over 15 minutes via web portal at baseline, 3 months, and 6 months and user experience survey at end of program participation.
Health services research (Patient COUNTS)	Quality-of-Life Assessment	Patients attend focus groups to help develop patient portal and navigation program. Patients use in-person navigation program. Patients also complete data collection and surveys over 15 minutes via web portal at baseline, 3 months, and 6 months and user experience survey at end of program participation.

Primary Outcome Measures

Name	Time	Method
Rate of Participation	Any time between consent and month 6	At least one contact with patient navigator

Secondary Outcome Measures

Name	Time	Method
Adherence to Guideline Treatment	Month 6	Positive response(s) to survey item(s) on completion of MD-recommended treatment
Patient Acceptability	Month 7	Response of "satisfied" or "very satisfied" to survey item on satisfaction with Patient COUNTS navigation program

Trial Locations

Locations (1)

University of California, San Francisco; 🇺🇸 San Francisco, California, United States