Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of MMR Vaccination

Not Applicable

Completed

• Conditions: Preventable Disease, Vaccine; Health Care Utilization
• Interventions: Other: 1 automated message; Other: 2 automated messages; Other: No personal contact attempt; Other: 1 personal contact attempt

• Registration Number: NCT04567342
• Lead Sponsor: Children's Hospital Medical Center, Cincinnati

Brief Summary

Our objective is to determine the effectiveness of varied outreach methods (e.g. automated reminder calls/text messages with or without personalized calls/texts) to children age 12-14 months or 4 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the MMR vaccination.

Detailed Description

Not available

Study Timeline

• Study First Submitted: 2020-09-23
• Study First Submitted QC: 2020-09-23
• Study First Posted: 2020-09-28
• Study Start: 2020-11-27
• Primary Completion: 2021-08-06
• Study Completion: 2021-09-05
• Results First Submitted: 2023-08-17
• Status Verified: 2024-08
• Results First Submitted QC: 2024-08-07
• Last Update Submitted: 2024-08-07
• Results First Posted: 2024-08-12
• Last Update Posted: 2024-08-12

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 1312

Inclusion Criteria

• Age: 12-14 months old OR 4 years old
• Has not yet received first MMR (for 12-14 month olds) OR second MMR (for 4 year olds)
• Has not had a well child check in past 365 days (for 4 year olds)
• No appointment scheduled in the next 45 days
• Parent preferred language = English or Spanish

Exclusion Criteria

• Phone number not available in electronic medical record

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: FACTORIAL

Arm && Interventions

Group	Intervention	Description
Arm 1	No personal contact attempt	-
Arm 1	1 automated message	-
Arm 2	2 automated messages	-
Arm 3	1 automated message	-
Arm 2	No personal contact attempt	-
Arm 4	1 personal contact attempt	-
Arm 3	1 personal contact attempt	-
Arm 4	2 automated messages	-

Primary Outcome Measures

Name	Time	Method
Receipt of MMR Vaccination	By 15 months of age (for children who are 12-14 months old), or within 3 months of receiving intervention (for children age 4 years old)	MMR administered to child (Yes or No) based on electronic health record documentation

Secondary Outcome Measures

Name	Time	Method
Appointment Completed	Within 8 weeks of receiving intervention	Appointment completed (Yes or No) based on electronic health record documentation
Appointment Scheduled	Within 2 weeks of receiving intervention	Appointment scheduled (Yes or No) based on electronic health record documentation

Trial Locations

Locations (1)

Cincinnati Children's Hospital Medical Center; 🇺🇸 Cincinnati, Ohio, United States