User Evaluation of a Chat-based Instant Messaging Support Health Education Program for Chronic Kidney Disease: Effectiveness and Gender Differences
Overview
- Phase
- Not Applicable
- Intervention
- Not specified
- Conditions
- Chronic Kidney Disease
- Sponsor
- National Taiwan Normal University
- Enrollment
- 55
- Locations
- 1
- Primary Endpoint
- Chronic kidney disease subjects' health literacy and disease knowledge
- Status
- Completed
- Last Updated
- 3 years ago
Overview
Brief Summary
The purpose of this study is to explore the effectiveness of a CKD-specific chatbot-based instant messaging support health education (CIM-SHE) program and determine its user evaluation by CKD patients.
A pre- and post-study design was employed and 60 patients were invited to join a three-month program for chronic kidney disease health education; 55 successfully completed the intervention. Data were collected from April to November, 2020, using a structured questionnaire. Paired t-tests and generalized equation estimation were used to examine the intervention effectiveness and users' evaluation.
Investigators
Jong-Long Guo
Distinguished Professor
National Taiwan Normal University
Eligibility Criteria
Inclusion Criteria
- •adults over 20 years old
- •diagnosed chronic kidney disease
- •the ability to operate technologies
- •intact cognition
Exclusion Criteria
- •Who was undergoing kidney dialysis, unconsciousness, dementia, or any other mental illness.
Outcomes
Primary Outcomes
Chronic kidney disease subjects' health literacy and disease knowledge
Time Frame: 12 weeks
A chronic kidney disease specific health literacy and knowledge assessment tool consists of two parts: (1) chronic kidney disease specific health literacy (communicative literacy) and (2) disease knowledge. Participants scored one point for each correct answer and 0 points for wrong answers. A paired sample t-test was used to analyze chronic kidney disease subjects' health literacy (pre-test vs. post-test).
System usability scale was developed to subjectively evaluate the user's operating system to understand and ensure its usability and quality.
Time Frame: 12 weeks
The System usability scale consisted of 10 items rated on a Likert-type scale ranging from one (strongly disagree) to five (strongly agree). In this study, items 1-5 and 6-10 were considered positive and negative, respectively. For positive items, we subtracted 1 point and for negative items, we subtracted 5 points from the score of the items. The generalized estimating equation was used to evaluate the change of System usability scale scores at three time points.