Post-discharge Early Assessment With a Video-visit

Not Applicable

Completed

• Conditions: Hospital Discharge
• Interventions: Other: Standard of Care; Other: Video Visit

• Registration Number: NCT04547803
• Lead Sponsor: Mayo Clinic

Brief Summary

The purpose of this study is to determine if a video visit with an advanced practice provider (Nurse Practitioner or Physician Assistant) within 7 days of discharge from Hospital Internal Medicine services will increase patient compliance with medication, self-management and home supports after hospital discharge.

Detailed Description

Prior to discharge, patients will be referred by Hospital Internal Medicine (HIM) teams to the PEARL team and screened for study eligibility. Eligible patients who provide oral consent to participate. Participants will be randomized 1:1 with comparisons between "Usual care" and "Usual care + Video-visit" arms. Participants randomized to the intervention arm will participate in a 15-20 minute Video visit (using Zoom®) with an advanced practice provider (APP; nurse practitioner or physician assistant in HIM) approximately 2-5 days after discharge. The telephone follow-up will occur 3-6 days after discharge. If a patient has a Video visit, the telephone follow-up will be scheduled for after the Video visit.

It is standard practice for HIM teams to make and coordinate outpatient appointments and activities including radiologic procedures for discharging patients. During this study, usual care will continue for patients in each arm. The intervention (Video-visit) is in addition to and not in place of the usual standard of care.

If issues/concerns beyond the scope of the video visit or telephone follow-up arise, then the PEARL APP will direct these to the discharging hospitalist team/supervising physician, or the participant's primary care provider (PCP) consistent with current standards of practice and management of post-discharge issues. Issues re-directed to the discharging hospitalist team or other providers will be documented in the Video-visit encounter. If the APP deems the clinical situation urgent or emergent, the APP will refer the patient to emergency services, or if needed ask the patient his/her location and contact 911. The APP will also immediately notify the study PI or co-PI who are both hospitalists and familiar with the practice. The APP will also notify the discharging hospitalist team.

Study Timeline

• Study Start: 2020-08-10
• Study First Submitted: 2020-09-08
• Study First Submitted QC: 2020-09-08
• Study First Posted: 2020-09-14
• Primary Completion: 2022-07-01
• Study Completion: 2022-07-01
• Status Verified: 2022-08
• Last Update Submitted: 2022-08-09
• Last Update Posted: 2022-08-10

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 1190

Inclusion Criteria

• Patients aged ≥18 years
• Patients discharged from a Hospital Internal Medicine service at Saint Marys Hospital
• Patients or their legally authorized representative provides consent to participate in the study
• Patients discharged home or to assisted living facility

Read More

Exclusion Criteria

• Patients discharged from Hospital Service Meds 1-4 and Med 17
• Patient discharged with Care Transitions Program, or to Hospice, skilled nursing facility (SNF) or long-term acute care (LTAC) facility
• Post-procedure patients (i.e., elective hospital admission for planned intervention or procedure)
• Patient/legally authorized representative is Non-English speaking
• Patient leaves the hospital Against Medical Advice (AMA)
• No access to mobile technology/laptop/computer for post-discharge follow-up
• Patient with an active diagnosis Covid-19 infection
• Patients with a scheduled re-admission for a procedure, chemotherapy, or other treatment

Read More

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Video Visit and Standard of Care	Video Visit	Participants will participate in a video visit and standard of care
Standard of Care	Standard of Care	Participants will participate in standard of care for discharged patients.
Video Visit and Standard of Care	Standard of Care	Participants will participate in a video visit and standard of care

Primary Outcome Measures

Name	Time	Method
Adherence to post-discharge recommendations	Through study completion, approximately 30 days	Number of participants to adhere to post-discharge recommendation including medication compliance, self-management, and home supports post hospital discharge

Secondary Outcome Measures

Name	Time	Method
7 day readmission rate	7 days after hospital discharge	Number of participants with hospital emergency department visits and hospital readmission within 7 days of discharge
30 day readmission rate	30 days after hospital discharge	Number of participants with hospital emergency department visits and hospital readmission within 30 days of discharge

Trial Locations

Locations (1)

Mayo Clinic in Rochester; 🇺🇸 Rochester, Minnesota, United States