Stress Free Now in a Corporate Call Center
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 161
- 试验地点
- 2
- 主要终点
- To see whether a one-hour weekly group at work enhances amount of meditation practice.
研究概览
简要总结
Psychosocial stress increases the risk for a multitude of diseases, including obesity, hypertension, and cardiovascular disease. Stress may also result in increased utilization of health care services. In the workplace, stress leads to emotional exhaustion, job dissatisfaction, lower productivity and impaired performance. Stress management programs and those based on mindfulness meditation have gained popularity in recent years. The purpose of this study is to evaluate the feasibility of an 8-week web-based mindfulness stress reduction program and its effectiveness in reducing work related stress and improving well-being in a large corporate call center.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Treatment
- 盲法
- None
入排标准
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •Frontline employee of large corporate call center
- •Internet access
排除标准
- •Manager or supervisor of large corporate call center
结局指标
主要结局
To see whether a one-hour weekly group at work enhances amount of meditation practice.
时间窗: 8 weeks
Outcome measured by self-reported average amount of weekly meditation practice.
To see whether a one-hour weekly group at work improves mindfulness.
时间窗: 8 week
Outcome measured using Mindful Attention Awareness Scale (MASS) questionnaire.
To see whether a one-hour weekly group at work reduces stress.
时间窗: 8 weeks
Outcome measured using the Perceived Stress Scale (PSS10) questionnaire.
To see whether a one-hour weekly group at work decreases burnout.
时间窗: 8 weeks
Outcome measured using Maslach Burnout Inventory (MBI) questionnaire.
Assess whether an 8-week mindfulness stress reduction online program is effective in improving mindfulness.
时间窗: 8 weeks
Outcome measured using Mindful Attention Awareness Scale (MAAS) questionnaire.
Assess whether an 8-week mindfulness stress reduction online program is effective in reducing stress mindfulness.
时间窗: 8 weeks
Outcome measured using the Perceived Stress Scale (PSS10) questionnaire.
Assess whether an 8-week mindfulness stress reduction online program is effective in decreasing burnout mindfulness.
时间窗: 8 weeks
Outcome measured using the Maslach Burnout Inventory (MBI).
To see whether a one-hour weekly group at work enhances engagement.
时间窗: 8 weeks
Engagement assessed by measuring number of weeks participants actively accessed the intervention website.
次要结局
- Assess if the program is effective at increasing emotional well-being.(8 weeks, 16 weeks, and 1 year)
- Assess whether the program leads to an increase in work productivity.(8 weeks, 16 weeks, and 1 year)
- Assess if the program is effective at increasing vitality.(8 weeks, 16 weeks, 1 year)
- Assess if the program is effective at increasing emotional role functioning.(8 weeks, 16 weeks, 1 year)
研究者
Linda Libertini
Research Coordinator
The Cleveland Clinic